LG LGL40G User Guide - Page 57

Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM error There is no SIM card in the phone Make sure that the SIM card is correctly or it is inserted incorrectly. inserted. No network Signal is weak or you're outside connection/ the carrier network. Losing network Operator applied new services. Move towards a window or into an open area. Check the network operator coverage map. Check whether the SIM card is more than 6~12 months old. If so, change your SIM at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, you will need to confirm the new code by re-entering it. The two codes you have entered If you forget the code, contact your service provider. do not match. Any application cannot be set Not supported by service provider or registration required. Contact your service provider. Calls not available Dialling error New SIM card inserted. Pre-paid charge limit reached. New network not authorised. Check for new restrictions. Contact service provider or reset limit with PIN2. Phone cannot be switched on Power/Lock Key pressed too briefly. Battery is not charged. Battery contacts are dirty. Press the Power/Lock Key down for at least two seconds. Charge battery. Check charging indicator on the display. Clean the battery contacts. 55