Lantronix EPS2-100 EPS2-100 - Install Guide - Page 64

I.2 Printing Problems, Table I-2

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Troubleshooting I.2 Printing Problems Table I-2: General Printing Problems Area to Check Physical connection Service characteristics The IP address Queue Status and Port counters Explanation To test a non-PostScript printer use the Test Port 1 Count 100 command. This command will send 100 lines of test data out the parallel port. Use the Show Service Local Characteristics command from the Server's Local> prompt to see if the desired service is available and to verify that the appropriate protocols are enabled on the service. The IP address must be unique on the network. Many problems will occur when there are duplicate IP addresses on the network. Use the Monitor Queue command to ensure queue entries appear in the job list. If an entry does not appear, refer to the appropriate host section in this Appendix. Use the Monitor Port n Counters command to verify that the counter is incrementing with each job. If it is not, verify the connection between the Server and the printer. I - 2

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Troubleshooting
I - 2
I.2 Printing Problems
Table I-2:
General Printing Problems
Area to Check
Explanation
Physical connection
To test a non-PostScript printer use the
Test Port 1 Count 100
command. This command will send 100 lines of test data out
the parallel port.
Service characteristics
Use the
Show Service Local Characteristics
command from
the Server’s Local> prompt to see if the desired service is
available and to verify that the appropriate protocols are
enabled on the service.
The IP address
The IP address must be unique on the network. Many prob-
lems will occur when there are duplicate IP addresses on the
network.
Queue Status and Port counters
Use the
Monitor Queue
command to ensure queue entries
appear in the job list. If an entry does not appear, refer to the
appropriate host section in this Appendix.
Use the
Monitor Port
n
Counters
command to verify that the
counter is incrementing with each job. If it is not, verify the
connection between the Server and the printer.