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9215 Keyboards (Preferred Pro fullsize, Black) Turkish 440 (models 71G 72G 73G A7G 74G 75G 76G 77G) Turkish 179 (models 71G 72G 73G A7G 74G 75G 76G 77G) UK English (models 71G 72G 73G A7G 74G 75G 76G 77G) US Euro (models 71G 72G 73G A7G 74G 75G 76G 77G) Yugoslav/Latin (models 71G 72G 73G A7G 74G 75G 76G 77G) FRU# 89P8335 89P8336 89P8337 89P8338 89P8339 CRU Tier 1 1 1 1 1 9215 mice Mouse, Scrollpoint Optical, USB (models 21F 29A 29Q 29T 29C 29B 29H 29V 24F 24Q 24C 24V 25F 25A 25Q 25T 25V 28Y 28M 28A 28Q 28T 28C 28B 28H 28V 28K 41U 41F 41S 41Y D2F D3F D7M D7A D7Q D7Q D7T D7C D7B D7H D7V D7K E1F 32A 32Q 32T 32C 33Q 33C 33V 34A 34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K 36U 36F 36S 36D 36Y 37M 37A 37Q 37T 37C 37B 37H 37V 37K 38U 38F 38S 38D 38Y 74G 75G 76G 77G 21U A1U A1F A2Q A3C A4Q A5Y 11A 11T 23Y 24U 25U 26A 26Q 26T 26C 27V D1C D1K D2U D3U E1U 71G 72G 73G A1S A1D A1Y A2A A2T A2C A3Q A4A A4T A4C 11Q 11C 21S 21D 21Y 24S 24D 24Y 25S 25D 25Y 27M 27A 27Q 27T 27C 27B 27H 27K D1M D1A D1Q D1T D1B D1H D1V D2S D2D D2Y A6M A6A A6Q A6T A6C A6B A6H A6V A6K B1M B1B B1H B1V B1K 12Q D4A D4Q D4T D4C D5B D5H D5V D5K D6M D6A D6Q D6T D6C D6B D6H D6V D6K A7G) FRU# 24P0499 CRU Tier 1 9215 Adapters and miscellaneous FRUs RJ11 connector adapter (Spain, Ireland) (All ″G″ models) RJ11 connector adapter (Austria) (All ″G″ models) RJ11 connector adapter (Belgium) (All ″G″ models) RJ11 connector adapter (Denmark) (All ″G″ models) RJ11 connector adapter (Norway, Finland) (All ″G″ models) RJ11 connector adapter (France) (All ″G″ models) RJ11 connector adapter (Germany) (All ″G″ models) RJ11 connector adapter (UK, NZ, HK) (All ″G″, ″M″, ″B″, ″H″ models) RJ11 connector adapter (Italy) (All ″G″ models) RJ11 connector adapter (Netherlands) (All ″G″ models) RJ11 connector adapter (Sweden) (All ″G″ models) RJ11 connector adapter (Switzerland) (All ″G″ models) FRU# 60H6043 60H6045 60H6046 60H6047 60H6048 60H6049 60H6050 60H6051 60H6052 60H6053 60H6054 60H6055 CRU Tier 1 1 1 1 1 1 1 1 1 1 1 1 9215 Power Cords Power Cord (models 21U A1U A1F 11A 11T 24U 25U 26A 26T 27V D2U D3U E1U 71G 72G 73G A1S A1D A2A A2T A4A A4T 21S 21D 24S 24D 25S 25D 27A 27T D1A D1T D1V D2S D2D A6A A6T A6V B1V D4A D4T D5V D6A D6T D6V 21F 29A 29T 29V 24F 24V 25F 25A 25T 25V 28A 28T 28V 41U 41F 41S D2F D3F D7A D7T D7V E1F A7G 32A 32T 33V 34A 34T 35A 35T 35V 36U 36F 36S 36D 37A 37T 37V 38U 38F 38S 38D 74G 75G 76G 77G) Power Cord (ANZ) (models 27M D1M A6M B1M D6M 28M D7M 35M 37M) Power Cord (EMEA, ANZ, ASEAN Eng, Korea) (models D1K 71G 72G 73G 27K A6K B1K D5K D6K 28K D7K A7G 35K 37K 74G 75G 76G 77G) Power Cord (EMEA, ANZ, ASEAN Eng, HK Eng) (models 71G 72G 73G 27H D1H A6H B1H D5H D6H 29H 28H D7H A7G 35H 37H 74G 75G 76G 77G) Power Cord (EMEA) (models 71G 72G 73G A7G 74G 75G 76G 77G) FRU# 6952301 CRU Tier 1 13F9939 1 13F9978 1 14F0032 1 13F9996 1 314 Hardware Maintenance Manual

Section	Page
Contents	5
Chapter 1. About this manual	7
Important Safety Information	7
Important information about replacing RoHS compliant FRUs	8
Chapter 2. Safety information	9
General safety	9
Electrical safety	9
Safety inspection guide	11
Handling electrostatic discharge-sensitive devices	12
Grounding requirements	12
Safety notices (multi-lingual translations)	13
Chapter 3. General information	43
The ThinkVantage™ Productivity Center program	43
Additional information resources	43
Specifications	44
Machine types 8290, 8291, 8292, 8463, 8464, 8465, 8469, 8472, 8708, 8709, 8712, 8713, 8719, 8771, 8772, 8776, 8777, 8817, 921	44
Machine types 8293, 8294, 8295, 8466, 8467, 8468, 8473, 8474, 8710, 8711, 8714, 8715, 8773, 8774, 8778, 8789, 8818, 8819, 921	45
Chapter 4. General Checkout	47
Problem determination tips	47
Chapter 5. Diagnostics using PC-Doctor for DOS	49
Starting PC-Doctor from a diagnostic diskette or CD-ROM	49
Diagnostics program download	49
Navigating through the diagnostics programs	50
Running diagnostics tests	50
Test selection	50
Test results	50
Fixed disk advanced test (FDAT)	51
Quick and Full erase - hard drive	52
Viewing the test log	54
Chapter 6. Using the Setup Utility	55
Starting the Setup Utility program	55
Viewing and changing settings	55
Using passwords	55
User Password	55
Setting, changing, and deleting a user password	55
Administrator Password	56
Setting, changing, and deleting an administrator password	56
Selecting a startup device	57
Selecting a temporary startup device	57
Changing the startup device sequence	57
Exiting from the Setup Utility program	57
Chapter 7. Symptom-to-FRU Index	59
Hard disk drive boot error	59
Power Supply Problems	59
Diagnostic error codes	61
Beep symptoms	82
POST error codes	83
Miscellaneous error messages	85
Undetermined problems	86
Chapter 8. Replacing FRUs (Tower computers)	89
Rear connectors	90
Removing the covers	91
Locations	92
Identifying parts on the system board	92
Machine types 8290, 8291, and 8292	93
Machine types 8463, 8464, 8465, 8712, and 8713	94
Machine types 8469, 8708, 8709, 8776, and 8777	95
Machine types 8472, 8719, 8771, 8772, 8817, 9214, 9215, and 9216	96
Removing and replacing the front bezel	97
Replacing a memory module	98
Replacing a PCI adapter	98
Replacing the CMOS battery	99
Replacing the power supply	100
Replacing the system board	101
Machine types 8290, 8291, 8292, 8469, 8472, 8708, 8709, 8719, 8771, 8772, 8776, 8777, 8817, 9214, 9215, and 9216	101
Machine types 8463, 8464, 8465, 8712, and 8713	105
Replacing the microprocessor	109
Machine types 8290, 8291, 8292, 8469, 8472, 8708, 8709, 8719, 8771, 8772, 8776, 8777, 8817, 9214, 9215, and 9216	109
Machine types 8463, 8464, 8465, 8712, and 8713	113
Replacing the primary hard disk drive	118
Replacing an optical drive	119
Replacing the diskette drive	120
Replacing the power switch/ LED assembly	121
Replacing the front panel card	122
Completing the FRU replacement	122
Chapter 9. Replacing FRUs (Desktop computers)	125
Rear connectors	126
Removing the cover	127
Locations	128
Identifying parts on the system board	129
Machine types 8293, 8294, and 8295	129
Machine types 8466, 8467, 8468, 8714, and 8715	130
Machine types 8473, 8773, 8774, 8818, 8819, 9217, 9218, and 9219	131
Machine types 8474, 8710, 8711, 8778, and 8779	132
Removing and replacing the drive bay assembly	133
Replacing a memory module	134
Replacing a PCI adapter	135
Replacing the CMOS battery	137
Replacing the power supply	138
Replacing the system board	139
Machine types 8293, 8294, 8295, 8473, 8474, 8710, 8711, 8773, 8774, 8778, 8779, 8818, 8819, 9217, 9218, and 9219	139
Machine types 8466, 8467, 8468, 8714, and 8715	143
Replacing the microprocessor	148
Machine types 8293, 8294, 8295, 8473, 8474, 8710, 8711, 8773, 8774, 8778, 8779, 8818, 8819, 9217, 9218, and 9219	148
Machine types 8466, 8467, 8468, 8714, and 8715	152
Replacing the hard disk drive	156
Replacing an optical drive	157
Replacing the diskette drive	158
Replacing the power switch/ LED assembly	159
Replacing the front panel card	160
Completing the FRU replacement	160
Chapter 10. FRU lists	163
Machine Type 8291	163
Machine Type 8292	168
Machine Type 8293	173
Machine Type 8294	176
Machine Type 8295	182
Machine Type 8463	186
Machine Type 8464	188
Machine Type 8465	194
Machine Type 8467	199
Machine Type 8468	206
Machine Type 8472	211
Machine Type 8473	214
Machine Type 8474	218
Machine Type 8708	222
Machine Type 8709	226
Machine Type 8710	229
Machine Type 8711	233
Machine Type 8712	237
Machine Type 8713	241
Machine Type 8714	245
Machine Type 8715	249
Machine Type 8719	252
Machine Type 8771	256
Machine Type 8772	265
Machine Type 8773	269
Machine Type 8774	278
Machine Type 8776	282
Machine Type 8777	287
Machine Type 8778	290
Machine Type 8779	296
Machine Type 8817	300
Machine Type 8818	304
Machine Type 8819	308
Machine Type 9214	312
Machine Type 9215	315
Machine Type 9216	323
Machine Type 9217	328
Machine Type 9218	331
Machine Type 9219	338
Chapter 11. Additional Service Information	343
Security features	343
Hardware controlled Passwords	343
Operating system password	343
Vital product data	343
BIOS levels	343
Flash update procedures	343
Updating (flashing) BIOS from a diskette	344
Recovering from a POST/BIOS update failure	344
Power management	345
Automatic configuration and power interface (ACPI) BIOS	345
Automatic Power-On features	345
Appendix. Notices	347
Television output notice	348

Match case Limit results 1 per page

9215 Keyboards (Preferred Pro fullsize, Black)

FRU#

CRU Tier

Turkish 440 (models 71G 72G 73G A7G 74G 75G 76G 77G)

89P8335

Turkish 179 (models 71G 72G 73G A7G 74G 75G 76G 77G)

89P8336

UK English (models 71G 72G 73G A7G 74G 75G 76G 77G)

89P8337

US Euro (models 71G 72G 73G A7G 74G 75G 76G 77G)

89P8338

Yugoslav/Latin (models 71G 72G 73G A7G 74G 75G 76G 77G)

89P8339

9215 mice

FRU#

CRU Tier

Mouse, Scrollpoint Optical, USB (models 21F 29A 29Q 29T 29C 29B 29H 29V 24F 24Q 24C

24V 25F 25A 25Q 25T 25V 28Y 28M 28A 28Q 28T 28C 28B 28H 28V 28K 41U 41F 41S 41Y

D2F D3F D7M D7A D7Q D7Q D7T D7C D7B D7H D7V D7K E1F 32A 32Q 32T 32C 33Q

33C 33V 34A 34Q 34T 35M 35A 35Q 35T 35C 35B 35H 35V 35K 36U 36F 36S 36D 36Y 37M

37A 37Q 37T 37C 37B 37H 37V 37K 38U 38F 38S 38D 38Y 74G 75G 76G 77G 21U A1U A1F

A2Q A3C A4Q A5Y 11A 11T 23Y 24U 25U 26A 26Q 26T 26C 27V D1C D1K D2U D3U E1U

71G 72G 73G A1S A1D A1Y A2A A2T A2C A3Q A4A A4T A4C 11Q 11C 21S 21D 21Y 24S

24D 24Y 25S 25D 25Y 27M 27A 27Q 27T 27C 27B 27H 27K D1M D1A D1Q D1T D1B D1H

D1V D2S D2D D2Y A6M A6A A6Q A6T A6C A6B A6H A6V A6K B1M B1B B1H B1V B1K

12Q D4A D4Q D4T D4C D5B D5H D5V D5K D6M D6A D6Q D6T D6C D6B D6H D6V

D6K A7G)

24P0499

9215 Adapters and miscellaneous FRUs

FRU#

CRU Tier

RJ11 connector adapter (Spain, Ireland) (All

″

models)

60H6043

RJ11 connector adapter (Austria) (All

″

models)

60H6045

RJ11 connector adapter (Belgium) (All

″

models)

60H6046

RJ11 connector adapter (Denmark) (All

″

models)

60H6047

RJ11 connector adapter (Norway, Finland) (All

″

models)

60H6048

RJ11 connector adapter (France) (All

″

models)

60H6049

RJ11 connector adapter (Germany) (All

″

models)

60H6050

RJ11 connector adapter (UK, NZ, HK) (All

″

models)

60H6051

RJ11 connector adapter (Italy) (All

″

models)

60H6052

RJ11 connector adapter (Netherlands) (All

″

models)

60H6053

RJ11 connector adapter (Sweden) (All

″

models)

60H6054

RJ11 connector adapter (Switzerland) (All

″

models)

60H6055

9215 Power Cords

FRU#

CRU Tier

Power Cord (models 21U A1U A1F 11A 11T 24U 25U 26A 26T 27V D2U D3U E1U 71G

72G 73G A1S A1D A2A A2T A4A A4T 21S 21D 24S 24D 25S 25D 27A 27T D1A D1T D1V

D2S D2D A6A A6T A6V B1V D4A D4T D5V D6A D6T D6V 21F 29A 29T 29V 24F 24V 25F

25A 25T 25V 28A 28T 28V 41U 41F 41S D2F D3F D7A D7T D7V E1F A7G 32A 32T 33V

34A 34T 35A 35T 35V 36U 36F 36S 36D 37A 37T 37V 38U 38F 38S 38D 74G 75G 76G 77G)

6952301

Power Cord (ANZ) (models 27M D1M A6M B1M D6M 28M D7M 35M 37M)

13F9939

Power Cord (EMEA, ANZ, ASEAN Eng, Korea) (models D1K 71G 72G 73G 27K A6K B1K

D5K D6K 28K D7K A7G 35K 37K 74G 75G 76G 77G)

13F9978

Power Cord (EMEA, ANZ, ASEAN Eng, HK Eng) (models 71G 72G 73G 27H D1H A6H

B1H D5H D6H 29H 28H D7H A7G 35H 37H 74G 75G 76G 77G)

14F0032

Power Cord (EMEA) (models 71G 72G 73G A7G 74G 75G 76G 77G)

13F9996

314

Hardware Maintenance Manual