Lenovo ThinkPad Reserve Edition (English) Service and Troubleshooting Guide - Page 24

Frequently asked questions

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Solving computer problems Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with the ThinkPad computer, see "This guide and other publications" on page 1. What safety precautions should I follow when using my ThinkPad computer? See the separate Safety and Warranty Guide for detailed information about safety. How can I prevent problems with my ThinkPad computer? See "Read this first" on page v, and also Chapter 2, "Taking care of your ThinkPad Reserve Edition computer," on page 5 of this Guide. More tips can be found in the following sections of Access Help: v Preventing problems v Troubleshooting What are the main hardware features of my new ThinkPad computer? See "About your computer" in Access Help. Where can I find the detailed specifications for my machine? See http://www.lenovo.com/think/support. I need to upgrade a device or I need to replace one of the following: the hard disk drive, the PCI Express Mini Card, the Modem Daughter Card, memory, the keyboard, or the palm rest. See the Appendix B, "Customer Replaceable Units (CRUs)," on page 53 of this Guide for the list of Customer Replaceable Units and the location of the instructions for removing or replacing components. My computer is not operating properly. Study "Problem solving " in Access Help. This Guide describes only problems that might prevent you from accessing the online help system. Where are the recovery discs? Your computer did not come with a recovery disc or Windows disc. For an explanation of the alternative recovery methods offered by Lenovo, see "Restoring factory contents" on page 33 of this Guide. 14 ThinkPad® Reserve Edition Service and Troubleshooting Guide

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Frequently asked questions
This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the package
with the ThinkPad computer, see “This guide and other publications” on page
1.
What safety precautions should I follow when using my ThinkPad
computer?
See the separate
Safety and Warranty Guide
for detailed information
about safety.
How can I prevent problems with my ThinkPad computer?
See “Read this first” on page v, and also Chapter 2, “Taking care of
your ThinkPad Reserve Edition computer,” on page 5 of this Guide.
More tips can be found in the following sections of
Access Help
:
v
Preventing problems
v
Troubleshooting
What are the main hardware features of my new ThinkPad computer?
See “About your computer” in
Access Help
.
Where can I find the detailed specifications for my machine?
I need to upgrade a device
or
I need to replace one of the following: the
hard disk drive, the PCI Express Mini Card, the Modem Daughter Card,
memory, the keyboard, or the palm rest.
See the Appendix B, “Customer Replaceable Units (CRUs),” on page
53 of this Guide for the list of Customer Replaceable Units and the
location of the instructions for removing or replacing components.
My computer is not operating properly.
Study “Problem solving ” in
Access Help
. This Guide describes only
problems that might prevent you from accessing the online help
system.
Where are the recovery discs?
Your computer did not come with a recovery disc or Windows disc.
For an explanation of the alternative recovery methods offered by
Lenovo, see “Restoring factory contents” on page 33 of this Guide.
Solving computer problems
14
ThinkPad
®
Reserve Edition Service and Troubleshooting Guide