Lenovo ThinkPad W700ds (English) Service and Troubleshooting Guide - Page 33

Problem, Solution, For Windows Vista, Personalize, Display Settings, Advanced Settings, Adapter,

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Problem: The screen is unreadable or distorted. Solution: Make sure that: v The screen resolution and color quality are correctly set. v The display device driver is installed correctly. v The monitor type is correct. To check these settings, do as follows: For Windows Vista: 1. Right-click on the desktop, click Personalize, then click Display Settings. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced Settings. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the ″Device status″ box and make sure that the device is working properly. If not, click the Troubleshoot button. 7. Click the Monitor tab. 8. Make sure that the information is correct. 9. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button. Chapter 3. Solving computer problems 25

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Problem:
The screen is unreadable or distorted.
Solution:
Make sure that:
v
The screen resolution and color quality are correctly set.
v
The display device driver is installed correctly.
v
The monitor type is correct.
To check these settings, do as follows:
For Windows Vista
:
1.
Right-click on the desktop, click
Personalize
, then click
Display Settings
.
2.
Check whether the screen resolution and color quality are correctly set.
3.
Click
Advanced Settings
.
4.
Click the
Adapter
tab.
5.
Make sure that the correct device driver name is shown in the adapter
information window.
Note:
The device driver name depends on the video chip that has been
installed on your computer.
6.
Click the
Properties
button. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
Check the
″
Device status
″
box and make sure that the device is working
properly. If not, click the
Troubleshoot
button.
7.
Click the
Monitor
tab.
8.
Make sure that the information is correct.
9.
Click the
Properties
button. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
Check the
″
Device status
″
box and make sure the device is working
properly. If not, click the
Troubleshoot
button.
Chapter 3. Solving computer problems
25