Lenovo ThinkPad X41 (Greek) Service and troubleshooting guide for ThinkPad X41 - Page 50

Problem, Solution, Problem, Solution

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Solving computer problems Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery's operating time is still short, use a new battery. Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. Problem The battery does not charge. Solution You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in BIOS Setup Utility, make sure that the hard disk drive is in the ″Boot priority order″. If it is in the device list of ″Excluded from boot order″, the hard disk drive is disabled. Move it into the ″Boot priority order″. A startup problem Problem: The Microsoft® Windows® operating system will not start. Solution: Use the Rescue and Recovery workspace to help solve or identify your problem. Starting the Rescue and Recovery workspace is easy. 26 ThinkPad®X41 Tablet Service and Troubleshooting Guide

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Problem:
The
operating
time
for
a
fully
charged
battery
is
short.
Solution:
Discharge
and
recharge
the
battery.
If
your
battery’s
operating
time
is
still
short,
use
a
new
battery.
Problem:
The
computer
does
not
operate
with
a
fully
charged
battery.
Solution:
The
surge
protector
in
the
battery
might
be
active.
Turn
off
the
computer
for
one
minute
to
reset
the
protector;
then
turn
on
the
computer
again.
Problem
The
battery
does
not
charge.
Solution
You
cannot
charge
the
battery
when
it
is
too
hot.
If
the
battery
feels
hot,
remove
it
from
the
computer
and
allow
it
to
cool
to
room
temperature.
After
it
cools,
reinstall
it
and
recharge
the
battery.
If
it
still
cannot
be
charged,
have
it
serviced.
Hard
disk
drive
problems
Problem:
The
hard
disk
drive
makes
a
rattling
noise
intermittently.
Solution:
The
rattling
noise
might
be
heard
when:
v
The
hard
disk
drive
starts
accessing
the
data
or
when
it
stops.
v
You
are
carrying
the
hard
disk
drive.
v
You
are
carrying
your
computer.
This
is
a
normal
characteristic
of
a
hard
disk
drive
and
is
not
a
defect.
Problem:
The
hard
disk
drive
does
not
work.
Solution:
In
the
startup
menu
in
BIOS
Setup
Utility,
make
sure
that
the
hard
disk
drive
is
in
the
″
Boot
priority
order
″
.
If
it
is
in
the
device
list
of
″
Excluded
from
boot
order
″
,
the
hard
disk
drive
is
disabled.
Move
it
into
the
″
Boot
priority
order
″
.
A
startup
problem
Problem:
The
Microsoft
®
Windows
®
operating
system
will
not
start.
Solution:
Use
the
Rescue
and
Recovery
workspace
to
help
solve
or
identify
your
problem.
Starting
the
Rescue
and
Recovery
workspace
is
easy.
Solving
computer
problems
26
ThinkPad
®
X41
Tablet
Service
and
Troubleshooting
Guide