Lenovo ThinkPad X41 (Greek) Service and troubleshooting guide for ThinkPad X41 - Page 52

Fingerprint, authentication, problems, Other

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Solving computer problems Warranty Status enables you to see when your warranty expires, the terms of service for your computer, or a list of replacement parts. Help provides information about the various pages in the Rescue and Recovery workspace. Restart closes the Rescue and Recovery workspace, and resumes the startup sequence that was interrupted. Fingerprint authentication problems If your finger(s) have any of the following conditions, you may not be able to register or authenticate it: v Your finger is wrinkled. v Your finger is rough, dry or injured. v Your finger is very dry. v Your finger is stained with dirt, mud, or oil. v The surface of your finger is very different from when you registered your fingerprint. v Your finger is wet. v A finger is used that has not been enrolled. To improve the situation, try the following: v Clean or wipe your hands to remove any excess dirt or moisture from the fingers. v Enroll and use a different finger for authentication. v If your hands are too dry, apply lotion to them. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not start from a device you want. Solution: Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. 28 ThinkPad®X41 Tablet Service and Troubleshooting Guide

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Warranty
Status
enables
you
to
see
when
your
warranty
expires,
the
terms
of
service
for
your
computer,
or
a
list
of
replacement
parts.
Help
provides
information
about
the
various
pages
in
the
Rescue
and
Recovery
workspace.
Restart
closes
the
Rescue
and
Recovery
workspace,
and
resumes
the
startup
sequence
that
was
interrupted.
Fingerprint
authentication
problems
If
your
finger(s)
have
any
of
the
following
conditions,
you
may
not
be
able
to
register
or
authenticate
it:
v
Your
finger
is
wrinkled.
v
Your
finger
is
rough,
dry
or
injured.
v
Your
finger
is
very
dry.
v
Your
finger
is
stained
with
dirt,
mud,
or
oil.
v
The
surface
of
your
finger
is
very
different
from
when
you
registered
your
fingerprint.
v
Your
finger
is
wet.
v
A
finger
is
used
that
has
not
been
enrolled.
To
improve
the
situation,
try
the
following:
v
Clean
or
wipe
your
hands
to
remove
any
excess
dirt
or
moisture
from
the
fingers.
v
Enroll
and
use
a
different
finger
for
authentication.
v
If
your
hands
are
too
dry,
apply
lotion
to
them.
Other
problems
Problem:
The
computer
locks
or
does
not
accept
any
input.
Solution:
Your
computer
might
lock
when
it
enters
standby
mode
during
a
communication
operation.
Disable
the
standby
timer
when
you
are
working
on
the
network.
To
turn
off
the
computer,
press
and
hold
the
power
switch
for
4
seconds
or
more.
Problem:
The
computer
does
not
start
from
a
device
you
want.
Solution:
Refer
to
the
Startup
menu
of
the
BIOS
Setup
Utility.
Make
sure
that
the
startup
sequence
in
the
BIOS
Setup
Utility
is
set
so
that
the
computer
starts
from
the
device
you
want.
Solving
computer
problems
28
ThinkPad
®
X41
Tablet
Service
and
Troubleshooting
Guide