Lenovo Y310 Y310 User's Guide - Page 48

Lenovo 3000Y310 UG.book Page 40 Friday, September 14, 2007 4:24 PM Solving Computer Problems Problem: Solution: A Password Problem Problem: Solution: Keyboard Problems Problem: Solution: Problem: Solution: My screen goes blank while the computer is on. Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode: • Touch the touch pad. • Press a key. • Press the power button. I forgot my password. • If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. • If you forgot your HDD password, Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. • If you forgot your supervisor password, Lenovo authorized servicers cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. A number appears when you type a letter. The numeric lock function is on. To disable it, press Fn + Insert. All or some of the keys on the external numeric keypad do not work. Make sure that the external numeric keypad is correctly connected to the computer. 40 Lenovo 3000 Y310 User Guide