Lexmark 2050 Color Jetprinter Service Manual - Page 15

Diagnostic Information 2-5, Paper Feed Problems, Power Problems, Print Quality Problems, Symptom

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Paper Feed Problems Symptom Paper fails to stop at first print line • Fails to pick paper • Picks more than one sheet of paper • Picks paper but fails to feed • Paper jams • Paper fails to exit • Noisy paper feed Envelopes fail to feed Paper skews Action Go to the 'First Print Line Service Check' on page 2-6. Go to the 'Paper Feed Service Check' on page 2-8. Go to the 'Envelope Feed Service Check' on page 2-6. Go to the 'Paper Path Service Check' on page 2-11. Power Problems Symptom No power in printer, no Power light, no motors Print Quality Problems Action Go to the 'Power Service Check' on page 2-12. Symptom • Voids in characters • Light print • Prints off the page • Fuzzy print • Carrier moves but does not print • Printhead drying prematurely • Vertical alignment off • Ink smearing • Vertical streaks on paper • Print lines crowded Action Go to the 'Print Quality Service Check' on page 2-13. Go to the 'Paper Feed Service Check' on page 2-8. Diagnostic Information 2-5

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Diagnostic Information 2-5
Paper Feed Problems
Power Problems
Print Quality Problems
Symptom
Action
Paper fails to stop at first print line
Go to the
’First Print Line Service
Check’ on page 2-6
.
•
Fails to pick paper
•
Picks more than one sheet of
paper
•
Picks paper but fails to feed
•
Paper jams
•
Paper fails to exit
•
Noisy paper feed
Go to the
’Paper Feed Service
Check’ on page 2-8
.
Envelopes fail to feed
Go to the
’Envelope Feed Service
Check’ on page 2-6
.
Paper skews
Go to the
’Paper Path Service
Check’ on page 2-11
.
Symptom
Action
No power in printer, no Power
light, no motors
Go to the
’Power Service Check’ on
page 2-12
.
Symptom
Action
•
Voids in characters
•
Light print
•
Prints off the page
•
Fuzzy print
•
Carrier moves but does not
print
•
Printhead drying prematurely
•
Vertical alignment off
Go to the
’Print Quality Service
Check’ on page 2-13
.
•
Ink smearing
•
Vertical streaks on paper
•
Print lines crowded
Go to the
’Paper Feed Service
Check’ on page 2-8
.