Lexmark 22Z0000 User Manual - Page 232

AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from the Print dialog. Repeating defects appear on a page Try one or more of the following: MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times on a page. • Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in.). MAKE SURE THE FUSER IS NOT DEFECTIVE The fuser may be defective if the marks occur down repeatedly in all colors. • Replace the fuser if the defects occur every 141 mm (5.55 in.). Skewed print Try one or more of the following: CHECK THE PAPER GUIDES Adjust the length and width guides in the tray to the correct positions for the paper size loaded. • Make sure the guides are not too far from the paper stack. • Make sure the guides are not pressing too lightly against the paper stack. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. MAKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST Clean the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. Warning-Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. Troubleshooting 232