Lexmark CS317 User Guide - Page 142

Troubleshooting 142 Paper feed problems Jammed pages are not reprinted Action a Turn on jam recovery. 1 From the printer control panel, navigate to: Yes The problem is solved. > Settings > > General Settings > > Print Recovery > > Jam Recovery > 2 Press the arrow buttons until On or Auto appears, and then press . b Resend the pages that did not print. Were the jammed pages reprinted? Paper frequently jams Action Yes Step 1 Go to step 2. a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator. • Check if you are printing on a recommended paper size and type. b Insert the tray properly. If jam recovery is enabled, then the print jobs will reprint automatically. Do paper jams still occur frequently? Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Go to step 3. Do paper jams still occur frequently? No Contact customer support. No The problem is solved. The problem is solved.