Lexmark CS317 User Guide - Page 150
Gray background on prints, Step 3, Warning-Potential Damage
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Troubleshooting 150 Action Yes Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. No The problem is solved. Is the page or image clipped? Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Contact customer support. The problem is solved. Is the page or image clipped? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Reduce the toner darkness. The problem is solved. a From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. b Resend the print job. Did the gray background disappear? No Go to step 2.