Lexmark CS317 User Guide - Page 161
Streaked horizontal lines appear on prints, Step 2
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Troubleshooting 161 Action Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Yes Contact customer support. No The problem is solved. Is the print still skewed? Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Step 2 From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Go to step 3. Do the paper type and weight match the paper in the tray? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 4. No The problem is solved. Do one or more of the following: • Specify the paper type and weight from the tray settings to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. The problem is solved.