Lexmark CS317 User Guide - Page 144
Job prints from the wrong tray or on the wrong paper, Large jobs do not collate, Step 1
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Troubleshooting 144 Job prints from the wrong tray or on the wrong paper Action Yes Step 1 The problem is a Check if you are printing on paper that is supported by the tray. solved. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is a From the Paper menu on the printer control panel, set the paper solved. size and type to match the paper loaded in the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 The problem is a Depending on your operating system, open Printing solved. Preferences or the Print dialog, and then specify the paper type. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 4 a Check if the trays are not linked. b Resend the print job. The problem is solved. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Yes The problem is solved. Did the job print and collate correctly? Step 2 a From the printer software, set Collate to (1,2,3) (1,2,3). Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu. b Resend the print job. The problem is solved. Did the job print and collate correctly? No Go to step 2. Go to step 3. Go to step 4. Contact customer support. No Go to step 2. Go to step 3.