Lexmark MX317 User Guide - Page 228
Can send but not receive faxes, Step 9
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Troubleshooting 228 Action Step 9 a Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting. b Try sending or receiving a fax. Yes The problem is solved. Can you send or receive a fax? Step 10 a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. The problem is solved. Can you send or receive a fax? Step 11 Scan the original document one page at a time. a Dial the fax number. b Scan the document one page at a time. The problem is solved. Can you send or receive a fax? Can send but not receive faxes Action Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? Yes The problem is solved. No Go to step 10. Go to step 11. Contact customer support. No Go to step 2.
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