Lexmark MX410 User's Guide - Page 255
Lexmark MX410 Manual
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Troubleshooting 255 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet. Is the power cord plugged into the printer and a properly grounded electrical outlet? Step 4 Check other electrical equipment plugged into the electrical outlet. Does other electrical equipment work? Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment. Go to step 6. Press the Sleep button Go to step 3. to wake the printer from Sleep mode or Hibernate mode. Go to step 4. Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet. Yes Go to step 2. No Turn on the printer. Go to step 5. Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports. Are the cables inserted in the correct ports? Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable with the Ethernet port Step 6 Make sure the electrical outlet is not turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Connect the printer Check if the printer is plugged into any surge protectors, uninterruptible power cord directly to a properly grounded power supplies, or extension cords. electrical outlet. Step 7 Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Go to step 8. Turn on the switch or reset the breaker. Go to step 7.