Lexmark MX410 User's Guide - Page 294

Troubleshooting 294 Action Step 10 Yes No The problem is solved. Go to step 11. a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. Can you send or receive a fax? Step 11 Scan the original document one page at a time. a Dial the fax number. The problem is solved. Contact customer support. b Scan the document one page at a time. Can you send or receive a fax? Can send but not receive faxes Action Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. Notes: The problem is solved. Go to step 3. Yes No The problem is solved. Go to step 2. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. Can you receive faxes?