Lexmark MX410 User's Guide - Page 257
Lexmark MX410 Manual
View all Lexmark MX410 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 257 highlights
Troubleshooting 257 Hardware and internal option problems Cannot detect internal option Action Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Check if the internal option is properly installed in the controller board. a Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. b Make sure the internal option is installed in the appropriate connector in the controller board. Go to step 3. Connect the internal option to the controller board. Yes No The problem is solved. Go to step 2. c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Is the internal option properly installed in the controller board? Step 3 Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 a Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 46. b Resend the print job. Does the internal option operate correctly? The problem is solved. Contact customer support. Go to step 4. Reinstall the internal option. Internal Solutions Port does not operate correctly Action Step 1 Make sure the Internal Solutions Port (ISP) is installed. a Install the ISP. For more information, see "Installing an Internal Solutions Port" on page 32. b Print a menu settings page, and then check if the ISP is listed in the Installed Options list. Is the ISP listed in the Installed Options list? Yes Go to step 2. No Check if you have a supported ISP. Note: An ISP from another printer may not work on this printer.