Lexmark MX410 User's Guide - Page 290
Lexmark MX410 Manual
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Troubleshooting 290 Action Step 9 Check for washed‑out or overexposed output. Yes Contact customer support. No The problem is solved. a From the Copy screen, adjust the settings of the following: • Background Removal-Reduce the current setting. • Darkness-Increase the current setting. b Resend the copy job. Do pages show washed‑out or overexposed prints? Partial document or photo copies Action Step 1 Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 2 Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Does the paper size setting match the size of the paper loaded in the tray. Step 3 Go to step 3. Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Yes Go to step 2. No Place the document or photo facedown on the scanner glass in the upper left corner. The problem is solved. Contact customer support. a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. Do copies print properly? Solving fax problems "Fax and e-mail functions are not set up" on page 291 "Caller ID is not shown" on page 291 "Cannot send or receive a fax" on page 292 "Can send but not receive faxes" on page 294 "Can receive but not send faxes" on page 295 "Received fax has poor print quality" on page 296
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