Lexmark MX510 User's Guide - Page 291

Lexmark MX510 Manual

Page 291 highlights

Troubleshooting 291 Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action Yes No a From the home screen, navigate to: > Settings > General Settings > Run initial setup > Yes > Submit The problem is solved. Contact customer support. b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer display. c d e f Select a language, and then touch . Select a country or region, and then touch Next. Select a time zone, and then touch Next. Select Fax and E‑mail, and then touch Next. Are fax and e‑mail functions set up? Caller ID is not shown Action Contact your telephone company to check if your telephone line is subscribed to the caller ID service. Notes: Yes No The problem is solved. Contact customer support. • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). • The availability of these settings in the Fax menu depends on whether your country or region supports multiple caller ID patterns. • Contact your telephone company to determine which pattern or switch setting to use. Does the caller ID appear?

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Fax and e-mail functions are not set up
Notes:
Before you troubleshoot, check if the fax cables are connected.
The indicator light is blinking red until you set up fax and e
mail.
Action
Yes
No
a
From the home screen, navigate to:
>
Settings
>
General Settings
>
Run initial setup
>
Yes
>
Submit
b
Turn off the printer, and then turn it back on.
The “Select your language” screen appears on the printer display.
c
Select a language, and then touch
.
d
Select a country or region, and then touch
Next
.
e
Select a time zone, and then touch
Next
.
f
Select
Fax
and
E
mail
, and then touch
Next
.
Are fax and e
mail functions set up?
The problem is solved.
Contact
customer
support
.
Caller ID is not shown
Action
Yes
No
Contact your telephone company to check if your telephone line is
subscribed to the caller ID service.
Notes:
If your region supports multiple caller ID patterns, then you may
have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2).
The availability of these settings in the Fax menu depends on
whether your country or region supports multiple caller ID
patterns.
Contact your telephone company to determine which pattern or
switch setting to use.
Does the caller ID appear?
The problem is solved.
Contact
customer
support
.
Troubleshooting
291