Lexmark Network Printer Device N8050 User Guide - Page 18

4 Troubleshooting Use this section to solve problems you may have while setting up the internal wireless print server. The MarkNet N8050 Utilities CD does not launch automatically 1 Close all open software programs. 2 Reinsert the MarkNet N8050 Utilities CD. If the setup utility screen appears, continue your setup instructions. If the setup utility screen does not appear, do the following: a From your desktop, double-click My Computer. b Double-click the CD-ROM drive icon. c If necessary, double-click setup.exe. The Wireless Setup Utility was not able to communicate with the printer • Verify that the printer has power. • Verify that the USB cable is properly connected to both the computer and the printer. • Connect the printer to a different USB port on your computer. • If repeated attempts to connect the printer to the computer using a USB cable fail, preventing you from using the Wireless Setup Utility, you can use the Manual configuration method to configure the print server for use on the network. The network key was invalid A network key is like a password and should follow this criteria: • WEP key - Exactly 5 or 13 ASCII characters Or - Exactly 10 or 26 Hexadecimal characters (using A-F and 0-9 only) Troubleshooting 14