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Lexmark X2450 User's Guide - Page 48

Troubleshooting, Power button is not lit, Software does not install

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Page 48 highlights

Troubleshooting • "Setup troubleshooting" on page 48 • "Print troubleshooting" on page 51 • "Copy troubleshooting" on page 54 • "Scan troubleshooting" on page 55 • "Fax troubleshooting" on page 57 • "Jams and misfeeds troubleshooting" on page 59 • "Error messages" on page 60 • "Removing and reinstalling the software" on page 61 Setup troubleshooting • "Power button is not lit" on page 48 • "Software does not install" on page 48 • "Page does not print" on page 49 • "Cannot print from digital camera using PictBridge" on page 51 Power button is not lit 1 Disconnect the power supply cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply port on the printer. 2 1 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install The following operating systems are supported: • Windows 98/Me • Windows 2000 • Windows XP Check that your computer meets the minimum system requirements listed on the box. 48

Section	Page
Contents	3
Finding information about the printer	7
Setting up the printer	9
Checking the box contents	9
Learning about the printer	10
Understanding the parts of the printer	10
Using the control panel	11
Learning about the software	12
Using the printer software	12
Using the Imaging Studio	12
Using the All-In-One Center	13
Opening the All-In-One Center	13
Using the Scanning & Copying tab	13
Using the Saved Images tab	14
Using the Maintain/Troubleshoot link	15
Using the Solution Center	15
Using Print Properties	17
Opening Print Properties	17
Using the Save Settings menu	17
Using the I Want To menu	17
Using the Options menu	17
Using the Print Properties tabs	18
Using the Photo Editor	18
Using the Web Toolbar	19
Loading paper and original documents	21
Loading paper	21
Loading various paper types	21
Loading original documents on the scanner glass	24
Printing	26
Changing the paper type	26
Printing a document	26
Printing a Web page	26
Printing photos or images from a Web page	27
Printing cards	28
Printing envelopes	28
Printing transparencies	28
Printing collated copies	29
Printing the last page first (reverse page order)	29
Working with photos	30
Printing photos	30
Printing photos stored on the computer	30
Using a PictBridge-enabled digital camera to control printing photos	31
Customizing photos	31
Creating and printing a scrapbook or album page	31
Adding text captions to a photo page	32
Copying	33
Making a copy	33
Copying 4x6 photos	33
Customizing copy settings	33
Scanning	35
Scanning a document	35
Customizing scan settings	35
Saving a scanned image	36
Scanning documents or images for e-mailing	37
Scanning text for editing	37
Scanning images for editing	37
Scanning clear images from magazines or newspapers	38
Faxing	39
Sending a fax using the software	39
Receiving a fax using the software	40
Networking the printer	41
Shared printing	41
Maintaining the printer	42
Changing a print cartridge	42
Removing a used print cartridge	42
Installing a print cartridge	42
Achieving better print quality	44
Improving print quality	44
Aligning the print cartridge using the computer	44
Cleaning the print cartridge nozzles	44
Wiping the print cartridge nozzles and contacts	45
Preserving the print cartridge	46
Cleaning the scanner glass	46
Ordering supplies	46
Using genuine Lexmark print cartridges	46
Refilling a print cartridge	47
Recycling Lexmark products	47
Troubleshooting	48
Setup troubleshooting	48
Power button is not lit	48
Software does not install	48
Page does not print	49
Cannot print from digital camera using PictBridge	51
Print troubleshooting	51
Improving print quality	51
Poor text and graphic quality	52
Poor quality at the edges of the page	53
Printer does not print or respond	53
Print speed is slow	53
Partial document or photo prints	54
Copy troubleshooting	54
Copier does not respond	54
Scanner unit does not close	54
Poor copy quality	54
Partial document or photo copies	55
Scan troubleshooting	55
Scanner does not respond	55
Scanning takes too long or freezes the computer	56
Scan was not successful	56
Poor scanned image quality	57
Partial document or photo scans	57
Cannot scan to an application	57
Fax troubleshooting	57
Tips for faxing using the Imaging Studio	58
Cannot send or receive a fax	58
Cannot print a fax or received fax has poor print quality	58
Received fax is blank	58
Jams and misfeeds troubleshooting	59
Paper jam in the printer	59
Paper jam in the paper support	59
Paper or specialty media misfeeds	59
Printer does not feed paper, envelopes, or specialty media	60
Banner paper jams	60
Error messages	60
Removing and reinstalling the software	61
Notices	62
Trademarks	62
Conventions	62
Federal Communications Commission (FCC) compliance information statement	62
European Community (EC) directives conformity	63
Japanese VCCI notice	63
Korean MIC statement	63
Noise emission levels	63
Waste from Electrical and Electronic Equipment (WEEE) directive	64
ENERGY STAR	64
Power consumption	64
Product power consumption	64
Off mode	65
Total energy usage	65
Statement of Limited Warranty	65