Lexmark X644E IPDS Printer and Host Setup Guide - Page 61

Problem 18: Active IPDS Ses. Ignoring Request, Problem 15: Update Option Card Firmware

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IPDS Printer and Host Setup Guide Printer Messages and Problems Problem 15: Update Option Card Firmware Update Option Card Firmware appears on the display. Solution to Problem 15 This message indicates that the IPDS/SCS/TNe or printer firmware on the option card must be updated. See the section on support (page 5) for firmware update information. Warning: Continuing to use the printer without updating the firmware may result in jobs not printing correctly or hardware options (such as output bins or finishers) not operating correctly. Problem 16: 34 Short Paper 34 Short Paper appears on the display Solution to Problem 16 A. Load the correct paper size and/or check tray paper guides to be sure the correct size is sensed by the printer. B. Select Continue and the job will be printed. Note: The host is notified of the paper change. Several jobs may print formatted for the wrong paper size before the host changes to the new paper size. Problem 17: Standard Network port not working I have a Standard Network port and a MarkNet internal LAN print server installed. My Standard Network port is not working. Solution to Problem 17 The Standard Network port cannot be used when a MarkNet internal LAN print server is installed. Try the following. A. Obtain an unused network address from your administrator. B. Remove the MarkNet internal LAN print server. C. Use the new address and other information to configure the Standard Network port. D. Attach the Standard Network port to the network. E. Send a job to the printer. F. If the job does not print, you should recheck all settings on the printer and host. G. If the job prints, you must decide which port to use for receiving jobs. Problem 18: Active IPDS Ses. Ignoring Request The message Active IPDS Ses. Ignoring Request is displayed when selecting Yes to print the IPDS fonts. 61

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IPDS Printer and Host Setup Guide
Printer Messages and Problems
Problem 15: Update Option Card Firmware
Update Option Card Firmware
appears on the display.
Solution to Problem
15
This message indicates that the IPDS/SCS/TNe or printer firmware on the option card must be updated. See
the section on support (page
5
) for firmware update information.
Warning:
Continuing to use the printer without updating the firmware may result in jobs not printing correctly or
hardware options (such as output bins or finishers) not operating correctly.
Problem 16: 34 Short Paper
34 Short Paper
appears on the display
Solution to Problem
16
A.
Load the correct paper size and/or check tray paper guides to be sure the correct size is sensed by the
printer.
B.
Select
Continue
and the job will be printed.
Note:
The host is notified of the paper change. Several jobs may print formatted for the wrong paper size
before the host changes to the new paper size.
Problem 17: Standard Network port not working
I have a Standard Network port and a MarkNet internal LAN print server installed. My Standard Network
port is not working.
Solution to Problem
17
The Standard Network port cannot be used when a MarkNet internal LAN print server is installed. Try the fol-
lowing.
A.
Obtain an unused network address from your administrator.
B.
Remove the MarkNet internal LAN print server.
C.
Use the new address and other information to configure the Standard Network port.
D.
Attach the Standard Network port to the network.
E.
Send a job to the printer.
F.
If the job does not print, you should recheck all settings on the printer and host.
G.
If the job prints, you must decide which port to use for receiving jobs.
Problem 18: Active IPDS Ses. Ignoring Request
The message
Active IPDS Ses. Ignoring Request
is displayed when selecting
Yes
to print the IPDS
fonts.