Lexmark XC9245 Users Guide PDF - Page 258
Job prints from the wrong tray or on the wrong paper, Step 4
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Troubleshooting 258 Action Yes Step 4 Check if the printer is in Sleep or Hibernate mode. Press the power button to wake the printer. Is the printer in Sleep or Hibernate mode? Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted to the correct ports. No Go to step 5. Insert the cables to the correct ports. Are the cables inserted to the correct ports? Step 6 The problem is Turn off the printer, install the hardware options, and then turn on solved. the printer. For more information, see the documentation that came with the option. Go to step 7. Is the printer responding? Step 7 Install the correct print driver. The problem is solved. Go to step 8. Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Contact customer support. Is the printer responding? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? No Load the correct paper size and paper type.