Linksys NSS2000 Cisco NSS2000 Series Network Storage System Administration Gui - Page 162

Drive Error LED Remains On, Firmware Upgrade Failed

Get Linksys NSS2000 - Gigabit Storage System Chassis PDF manuals and user guides
UPC - 745883577088
View all Linksys NSS2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 162 highlights

Troubleshooting Drive Error LED Remains On A Drive Error LED Remains On If a drive that is part of a RAID array is accidentally removed and then subsequently reinserted into the chassis, it is possible that the drive Error LED will become lit. In this case the drive has been rejected from the array. The Error LED remains lit in this case. To correct the problem with the drive: STEP 1 Remove the drive from the chassis, and then reinsert it. The Error LED for that drive should be cleared. STEP 2 If the array is not failed as a result of the original removal of the drive, add the drive back into the array. If the array is failed, follow the steps to recreate the failed array. Firmware Upgrade Failed Problems can occur with the firmware under the following conditions: • The firmware must be upgraded from an external source to the NSS. You cannot install firmware that is saved to a disk on the NSS. If a copy of the firmware is saved to a disk on the NSS, copy it to another location (such as onto a PC) before you attempt to upgrade it. • The firmware must be compatible with the NSS platform. • The firmware must be newer than the version currently installed. The system does not support downgrades. • The firmware must be installed in a specific order if upgrading within a virtualized setup. See Upgrading Firmware in a Virtualized Setup for details. Resolution: To updated the firmware after a failed attempt: STEP 1 Click OK when the message appears from the System Details page that the firmware upgrade was not successful. The system automatically reboots using the current firmware version. The Power LED blinks green and then goes solid green when the reboot completes. Cisco Small Business NSS2000 Series Administration Guide 154

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
Troubleshooting
Drive Error LED Remains On
Cisco Small Business NSS2000 Series Administration Guide
154
A
Drive Error LED Remains On
If a drive that is part of a RAID array is accidentally removed and then
subsequently reinserted into the chassis, it is possible that the drive
Error
LED will
become lit. In this case the drive has been rejected from the array. The
Error
LED
remains lit in this case.
To correct the problem with the drive:
STEP 1
Remove the drive from the chassis, and then reinsert it.
The
Error
LED for that drive should be cleared.
STEP 2
If the array is not failed as a result of the original removal of the drive, add the drive
back into the array. If the array is failed, follow the steps to recreate the failed array.
Firmware Upgrade Failed
Problems can occur with the firmware under the following conditions:
•
The firmware must be upgraded from an external source to the NSS. You
cannot install firmware that is saved to a disk on the NSS. If a copy of the
firmware is saved to a disk on the NSS, copy it to another location (such as
onto a PC) before you attempt to upgrade it.
•
The firmware must be compatible with the NSS platform.
•
The firmware must be newer than the version currently installed. The
system does not support downgrades.
•
The firmware must be installed in a specific order if upgrading within a
virtualized setup. See Upgrading Firmware in a Virtualized Setup for details.
Resolution:
To updated the firmware after a failed attempt:
STEP 1
Click
OK
when the message appears from the
System Details
page that the
firmware upgrade was not successful.
The system automatically reboots using the current firmware version. The
Power
LED blinks green and then goes solid green when the reboot completes.