Linksys NSS4100 Cisco NSS4000 and NSS6000 Series Network Storage System Admini - Page 172

Cannot Access the NSS through FTP, Manager Menu, Storage, Volumes., Unlock, Action, Shares, FTP Setup

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Troubleshooting Cannot Access the NSS through FTP A To resolve the problem: STEP 1 From the Manager Menu, click Storage Volumes. If the problem is due to the volume being locked, the Unlock button appears next to the volume in the Action column. STEP 2 Click Unlock. STEP 3 Enter the password for the volume. STEP 4 Click OK. You can now be create a share or quota for the volume. Cannot Access the NSS through FTP Users attempt to log into the NSS through FTP but are unable to access their home directory or shares on the NSS. To resolve the problem, you need to configure these settings to enable FTP access: STEP 1 From the Manager Menu, click Shares FTP Setup. STEP 2 Make sure that Enable FTP is selected. (You can go through the settings on this page to ensure they are correctly defined.) STEP 3 Close the FTP Setup page. STEP 4 From the Manager Menu, click Shares Shares. STEP 5 Click Edit for the applicable share. STEP 6 Make sure the FTP protocol is selected, and then click Update. STEP 7 From the Manager Menu, click Access Network. STEP 8 Make sure there are no filters set up to drop or reject FTP access for the applicable IP or MAC addresses. Linksys Small Business NSS4000 and NSS6000 Series Network Storage System Administration Guide 164

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Troubleshooting
Cannot Access the NSS through FTP
Linksys Small Business NSS4000 and NSS6000 Series Network Storage System Administration Guide
164
A
To resolve the problem:
STEP 1
From the
Manager Menu
, click
Storage
¨
Volumes.
If the problem is due to the volume being locked, the
Unlock
button appears next
to the volume in the
Action
column.
STEP 2
Click
Unlock
.
STEP 3
Enter the password for the volume.
STEP 4
Click
OK
.
You can now be create a share or quota for the volume.
Cannot Access the NSS through FTP
Users attempt to log into the NSS through FTP but are unable to access their home
directory or shares on the NSS.
To resolve the problem, you need to configure these settings to enable
FTP access:
STEP 1
From the
Manager Menu
, click
Shares
¨
FTP Setup
.
STEP 2
Make sure that
Enable FTP
is selected. (You can go through the settings on this
page to ensure they are correctly defined.)
STEP 3
Close the
FTP Setup
page.
STEP 4
From the
Manager Menu
, click
Shares
¨
Shares
.
STEP 5
Click
Edit
for the applicable share.
STEP 6
Make sure the
FTP protocol
is selected, and then click
Update.
STEP 7
From the
Manager Menu
, click
Access
¨
Network.
STEP 8
Make sure there are no filters set up to drop or reject FTP access for the
applicable IP or MAC addresses.