Linksys WRT51AB User Guide - Page 42

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Instant Wireless® Series 15. I can't access my e-mail, web, or VPN, or I am getting corrupted data from the Internet. The Maximum Transmission Unit (MTU) setting may need to be adjusted. By default, the MTU is set at 1500. For most DSL users, it is strongly recommended to use MTU 1492. If you are having some difficulties, perform the following steps: A. To connect to the Router, go to the web browser, and enter http://192.168.1.1 or the IP address of the Router. B. Enter the password, if asked. (The default password is admin.) C. Click the Advanced => Filters tab. D. Look for the MTU option, and select Enable. In the Size field, enter 1492. E. Click the Apply button to continue. If your difficulties continue, change the Size to different values. Try this list of values, one value at a time, in this order, until your problem is solved: 1462 1400 1362 1300 16. The Diag LED stays lit continuously. • The Diag LED lights up when the device is first powered up. Meantime, the system will boot up itself and check for proper operation. After finishing the checking procedure, the LED turns off to show that the system is working fine. If the LED remains lit after this time, the device is not working properly. Try to flash the firmware by assigning a static IP address to the computer, and then upgrade the firmware. Try using the following settings, IP Address: 192.168.1.50 and Subnet Mask: 255.255.255.0. 17. When I enter a URL or IP address, I get a time-out error or am prompted to retry. • Check if other PCs work. If they do, ensure that your workstation's IP settings are correct (IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem. • If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power connections.) • If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is working correctly. You can remove the Router to verify a direct connection. 76 Dual-Band Wireless A+B Broadband Router • Manually configure the TCP/IP settings with a DNS address provided by your ISP. • Make sure that your browser is set to connect directly and that any dialup is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet. 18. The Full/Col LED keeps flickering continuously. • Check the Category 5 Ethernet network cable and its RJ-45 connectors. • There may be interference with other network devices. Try removing other PCs or network devices to see if the problem persists. Eliminate each network device one at a time to determine the cause. Frequently Asked Questions What is the maximum number of IP addresses that the Router will support? The Router will support up to 253 IP addresses. Is IPSec Pass-Through supported by the Router? Yes, it is a built-in feature that the Router automatically enables. Where is the Router installed on the network? In a typical environment, the Router is installed between the cable/DSL modem and the LAN. Plug the Router into the cable/DSL modem's Ethernet port. Does the Router support IPX or AppleTalk? No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications. IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but those protocols cannot connect from the Internet to a LAN. Does the Internet connection of the Router support 100Mbps Ethernet? The Router's current hardware design supports up to 100Mbps Ethernet on its Internet port; however, the Internet connection speed will vary depending on the speed of your broadband connection. The Router also supports 100Mbps over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the Router. 77

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Dual-Band Wireless A+B Broadband Router
• Manually configure the TCP/IP settings with a DNS address provided by
your ISP.
• Make sure that your browser is set to connect directly and that any dial-
up is disabled. For Internet Explorer, click
Tools
,
Internet Options
, and
then the
Connection
tab. Make sure that Internet Explorer is set to
Never
dial a connection
. For Netscape Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct connection to the Internet
.
18. The Full/Col LED keeps flickering continuously.
• Check the Category 5 Ethernet network cable and its RJ-45 connectors.
• There may be interference with other network devices. Try removing
other PCs or network devices to see if the problem persists. Eliminate
each network device one at a time to determine the cause.
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.
Is IPSec Pass-Through supported by the Router?
Yes, it is a built-in feature that the Router automatically enables.
Where is the Router installed on the network?
In a typical environment, the Router is installed between the cable/DSL modem
and the LAN.
Plug the Router into the cable/DSL modem’s Ethernet port.
Does the Router support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the
global standard for communications. IPX, a NetWare communications protocol
used only to route messages from one node to another, and AppleTalk, a com-
munications protocol used on Apple and Macintosh networks, can be used for
LAN to LAN connections, but those protocols cannot connect from the Internet
to a LAN.
Does the Internet connection of the Router support 100Mbps Ethernet?
The Router’s current hardware design supports up to 100Mbps Ethernet on its
Internet port; however, the Internet connection speed will vary depending on
the speed of your broadband connection. The Router also supports 100Mbps
over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the
Router.
77
Instant Wireless
®
Series
15. I can’t access my e-mail, web, or VPN, or I am getting corrupted data from the
Internet.
The Maximum Transmission Unit (MTU) setting may need to be adjusted. By
default, the MTU is set at 1500.
For most DSL users, it is strongly recom-
mended to use MTU 1492.
If you are having some difficulties, perform the fol-
lowing steps:
A. To connect to the Router, go to the web browser, and enter
or the
IP address
of the Router.
B.
Enter the password, if asked. (The default password is
admin
.)
C.
Click the
Advanced => Filters
tab.
D.
Look for the MTU option, and select
Enable
. In the
Size
field, enter
1492
.
E.
Click the
Apply
button to continue.
If your difficulties continue, change the Size to different values. Try this list of
values, one value at a time, in this order, until your problem is solved:
1462
1400
1362
1300
16. The Diag LED stays lit continuously.
• The Diag LED lights up when the device is first powered up. Meantime,
the system will boot up itself and check for proper operation. After fin-
ishing the checking procedure, the LED turns off to show that the system
is working fine. If the LED remains lit after this time, the device is not
working properly. Try to flash the firmware by assigning a static IP
address to the computer, and then upgrade the firmware. Try using the
following settings, IP Address: 192.168.1.50 and Subnet Mask:
255.255.255.0.
17. When I enter a URL or IP address, I get a time-out error or am prompted to retry.
• Check if other PCs work. If they do, ensure that your workstation’s IP set-
tings are correct (IP Address, Subnet Mask, Default Gateway, and DNS).
Restart the computer that is having a problem.
• If the PCs are configured correctly, but still not working, check the
Router. Ensure that it is connected and powered on. Connect to it and
check its settings. (If you cannot connect to it, check the LAN and power
connections.)
• If the Router is configured correctly, check your Internet connection
(DSL/cable modem, etc.) to see if it is working correctly. You can remove
the Router to verify a direct connection.
76
Frequently Asked Questions