Linksys WVC200 Cisco Small Business WVC210 Administration Guide - Page 96
The Cisco WVC210 camera does not support Secure Sockets Layer SSL, show any moving objects.
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Troubleshooting Questions and Answers A Also check that your PC and the Wireless Network Camera have compatible Wireless settings. - The mode (Infrastructure or Ad-hoc) must be correct. - The SSID must match. - The wireless security settings must match. - In Ad-hoc mode, the channel should match, although this is often not required. Q. My video quality suddenly deteriorated. This can happen when an additional viewer connects to the Wireless Network Camera, overloading the camera or the available bandwidth. The image size and quality can be adjusted to cater for the required number of viewers and the available bandwidth. Q. The motion detection feature doesn't send me any e-mails. The Cisco WVC210 camera does not support Secure Sockets Layer (SSL) protocols used by many e-mail providers, such as Gmail. Therefore you will not be able to use Simple Mail Transport Protocol (SMTP) Mail servers like Gmail that require SSL encryption. Contact your e-mail provider if you are not sure whether your SMTP server uses SSL encryption. You must use a static IP address (you can copy the DHCP Address), but the DNS server must be that of the ISP and not of the router. You can find this address in the router's status log for WAN IP Address. Q. When using the motion detection feature, I receive e-mails that don't show any moving objects. The motion detection feature doesn't actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects. But the motion detector can also be triggered by sudden changes in the level of available light or movement of the camera itself. For example, twilight, like dusk and dawn, can cause false positive detections. Motion detection should not be used if the camera is outdoors because of the possibility of false positives. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 90