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Motorola i930 User Guide - Page 158

Synchronizing Tasks, ActiveSync Error Messages, View information about an ActiveSync error

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152 ActiveSync Synchronizing Tasks Tasks stored on your Smartphone can be synchronized with tasks stored on your desktop computer. Task synchronization is automatically selected in ActiveSync. By default, all of your incomplete tasks are synchronized. Tasks created on your Smartphone are copied to your desktop computer during synchronization, and vice versa. Similarly, tasks that are deleted from your Smartphone are deleted from your desktop computer during synchronization, and vice versa. Note: Tasks can be synchronized only with your desktop computer; they cannot be synchronized with a server running Microsoft Exchange Server. ActiveSync Error Messages If your information cannot be successfully synchronized, you will see an error message on your Smartphone. To help troubleshoot the problem, you can view more information about the error. View information about an ActiveSync error • When an error message is displayed, scroll to it and press O. Note: Some errors interfere with automatic synchronization. If you suspect that a scheduled synchronization has not occurred, you should attempt to manually synchronize your information. Successfully completing manual synchronization resets automatic synchronization. For more information, see "Synchronizing Information" in ActiveSync Help on your desktop computer.

Section	Page
Getting Started	7
Getting to Know Your Smartphone	7
Flip Closed - External Features	7
Retractable Antenna	7
Flip Open Button	8
Status Light	8
Camera Lens	8
Camera Short-Range Flash Light	8
Volume Controls	8
Push-to-Talk (PTT) Button	8
External Display	8
Speaker	8
Stereo Audio Port	8
Accessory Connector	8
Infrared Port	9
SD Card Slot	9
Speaker Key	9
Smart Key	9
Flip Open - Keypad, Navigation Area, and More	10
Earpiece	10
Power Key	10
Internal Display	10
Navigation Area	11
Navigation pad	11
OK Key	11
Soft Keys	11
Send Key	11
End Key	11
Home Key	11
Back Key	11
Keypad	12
* Key	12
# Key	12
Setting Up Your Smartphone	12
Locating Your SIM Card	12
Remove the battery door	12
Charging the Battery	14
Insert the battery before charging it	14
Charge the battery	15
Charging Times	16
Battery Use and Maintenance	16
Removing the Battery	16
Remove the battery	16
Installing ActiveSync	17
Install ActiveSync on the desktop computer	17
Turning Your Smartphone On	18
Turn On	18
Turn Off	18
i930 Sync Cradle	18
Assemble the i930 Sync Cradle	18
Connect the mini USB cable	19
Place the Smartphone into the cradle	20
Using the i930 Sync Cradle to Charge Your Smartphone	20
Charge the battery	20
Synchronizing by Using ActiveSync	22
Setting Up a Partnership	22
Run the ActiveSync New Partnership Wizard	22
Accessories	22
Finding More Information	23
The Basics	24
Navigation Methods	24
Using the Navigation Pad	24
Using Soft Keys	24
Using Menus	25
Use a menu command	25
Navigate a menu	25
Using the Home Key	25
Using the Home Screen	25
Motorola Default Layout	25
Change the Home screen layout	26
Open programs from the Home screen	26
Using the Start Menu	26
Open a program	26
Assigning a Speed Dial Number to a Program	27
Assign a speed dial number to a program	27
Using the Quick List	27
Use the Quick List	27
Using the Back Key	28
Backspace and remove 1 character	28
Backspace and remove a line of text	28
Understanding Status Indicators	28
Backlight Dimming	29
Set time it takes for the backlight to turn off	29
Finding Your Phone Number and Other Basic Information	30
Access the Owner Information screen	30
Entering Text and Numbers	30
Change input modes and capitalization	31
Delete characters	31
Insert a space	31
Entering Text in Multipress Mode	31
Change the Multipress time out	32
Enter Punctuation in Multipress Mode	32
Entering Text in T9 Mode	32
Enter text in T9 mode	32
Enter compound words in T9 mode	32
Enter punctuation in T9 mode	32
Enter “emoticons” in T9 mode	33
Having Trouble Entering a Word in T9 Mode?	33
Add a word to the T9 dictionary	33
Entering Numbers	33
Enter a number	33
Entering Symbols	33
Enter a symbol	33
Performing Common Input Tasks	33
Enter a space	33
Start a new line	33
Delete characters	34
Change between uppercase and lowercase	34
Lock caps	34
Enter a symbol	34
Enter the plus (+) sign for international calls	34
Securing Your Smartphone	34
Using the SIM Card PIN	34
Turn the PIN requirement on or off	35
Enter the PIN	35
Change the PIN	35
Unblocking the PIN	35
Unblock the PIN	35
Removing the SIM Card	36
Removing the SIM card	36
Return the SIM card to your Smartphone	37
Using a Different SIM Card in Your Smartphone or Using Your SIM Card in a Different Phone - Information May Be Lost	38
Locking the Keypad	38
Lock the keypad	38
Unlock the keypad	38
Using a Headset	39
Send incoming sound to headset only	39
Send incoming sound to headset and speaker	39
Using a Remote PTT Button	39
Navigating and Managing Stored Files	40
Managing Memory	40
Phone Calls	41
Making a Phone Call	41
Making a Phone Call from the Home Screen	41
Make a call by entering a phone number	41
Make a call by entering a contact name	42
Making a Phone Call from Contacts	42
Make a call from the contact list	42
Change the default number for a contact	42
Make a call from an open contact	42
Making a Phone Call Using a Recently Dialed Number	43
Make a call using a recently dialed phone number	43
Dial the last number called	43
Making a Phone Call from the Recent Calls List	43
Make a phone call from the recent call list	43
Making a Phone Call from a Hyperlink Phone Number	44
Make a call from a hyperlink phone number	44
Making Emergency Phone Calls	44
Make an emergency call	44
Having Problems Making a Call?	44
Receiving a Phone Call	45
Answer or reject a first call	45
Answer or reject a second call	45
Managing Phone Calls	46
Use menu commands during a call	46
Use call management commands that are not on the menu	46
Switch between phone lines	46
Go to the Home screen during a call	47
Speakerphone	47
Turn speakerphone on or off	47
Call Forwarding	47
Set call forwarding	47
Using the Flip to Answer or End Calls	48
Set flip options	48
Retrieving Voice Mail Messages	48
Speed Dials and Voice Shortcuts	48
Speed Dials	48
Create a speed dial	48
Use a speed dial	49
View and edit a speed dial	49
Delete a speed dial	49
Voice Shortcuts	49
Create a voice short cut	49
Use a voice shortcut to make a phone call	50
Change a voice shortcut	50
Play a voice shortcut	50
Delete a voice shortcut	50
Advanced Calling Options	51
Adding a Pause to a Dialing Sequence	51
Insert a 3-second pause in a dialing sequence	51
Insert a manual pause in a dialing sequence	51
International Calls From the United States	51
Insert an international access code	51
TTY Calls	52
Connect your Smartphone to your TTY device and make calls	52
Private Calls, Call Alerts, and Group Calls	53
Making a Private Call	53
Making a Private Call from the Home Screen	53
Make a Private call by entering a Private ID	53
Make a call by entering a contact name	54
Making a Private Call from Contacts	54
Make a call from the contact list	54
Make a call from an open contact	54
Making a Private Call from the Recent Calls List	55
Make a Private call from the recent call list	55
Having Problems Making a Call?	55
Receiving a Private Call	55
Answer a Private call	55
End a Private call	56
Managing Private Calls	56
Use menu commands during a call	56
Go to the Home screen during a call	56
Voice Shortcuts	56
Create a voice shortcut	56
Use a voice shortcut to make a phone call	57
Change a voice shortcut	57
Play a voice shortcut	57
One Touch PTT	58
Set the most recent call as your One Touch PTT number	58
Set another number as your One Touch PTT number	58
Turn off One Touch PTT	58
Call Alerts	58
Sending Call Alerts	58
Send a call alert	59
Receiving Call Alerts	59
Answer a call alert	59
Queue a call alert	59
Clear a call alert	59
Using the Call Alert Queue	59
View call alerts	59
View the date and time a call alert was received	59
Make a Private call to the sender	60
Send a call alert to the sender	60
Delete a call alert from the queue	60
Delete all call alerts from the queue	60
Sort call alerts by the order they were received	60
Group Calls	61
Setting Up and Joining Talkgroups	61
Join a Talkgroup	61
Making and Receiving Group Calls	61
Make a group call	61
Answer a group call	61
Turning Off Group Calls	61
Silence all group calls	61
Recent Calls	62
Viewing the Recent Calls List	62
View the recent calls list	62
View the details of a call on the recent calls list	63
Saving to Contacts	63
Save a number from the recent calls list to Contacts	63
Making Calls From the Recent Calls List	63
Phone Calls	63
Make a phone call from the recent call list	64
Private Calls	64
Make a Private call from the recent call list	64
Deleting Items From the Recent Calls List	65
Delete an item from the recent calls list	65
Delete all items on the recent calls list	65
Returning to the Home Screen After a Call	65
Set the Return to Home screen time	65
Contacts, Calendar, and Tasks	66
Using Contacts	66
The Contact List	66
View the contact list	67
Find a contact	67
Filter the contact list	67
Create a new contact	68
Save numbers from the recent calls list to Contacts	68
Delete a contact	68
Making Calls from Contacts	69
Make a phone call from the contact list	69
Make a phone call from an open contact	69
Make a Private call from the contact list	69
Make a Private call from an open contact	69
Change the default number for a contact	70
Contact Cards	70
View and edit a contact card	70
Call a contact from a contact card	70
Send a message from a contact card	70
Using Calendar	71
Open Calendar	71
Create a new appointment	71
View an appointment	71
Edit an appointment	71
Delete an appointment	71
Viewing Your Schedule	72
Agenda View	72
View today’s agenda	72
View your agenda for a specific date	72
Week View	72
View appointments for the week	72
Month View	73
View your schedule for the month	73
Customizing the Calendar View	73
Customize the calendar view	73
Importing Calendar Information	73
Using Tasks	73
The Task List	73
Create a new task	74
Mark a task as complete	74
Change a completed task to incomplete	74
Delete a task from the task list	74
SIM Manager	75
Using SIM Manager	75
Copy contacts from your Smartphone to your SIM	76
Copy contacts from your SIM to your Smartphone	76
Select all contacts in the list	76
Select only new contacts	76
Select only certain contact types in a contact	76
View all contact types for a contact without the opportunity to select	77
Search for contacts	77
Sort the contacts list	77
Edit a SIM contact	77
Delete selected SIM contacts	78
Delete all SIM contacts	78
Changes When Contacts Are Copied to Your SIM Card	78
Voice Notes	79
Create a voice note	79
Playing a voice note	79
Rename a voice note	79
Delete a voice note	79
Set a voice note as your ring tone	79
Settings	80
Viewing and Changing Settings	80
View the list of settings	80
Exiting Setting Screen	80
Display Properties	80
Change the Home screen layout	80
Choose a Home screen wallpaper for the internal display	80
Choose a Home screen wallpaper for the external display	80
Add your own wallpaper image	81
Change the color scheme for screens throughout your Smartphone	81
Change the font size for screens throughout your Smartphone	81
Change the contrast on the internal display	81
Change the contrast on the external display	81
Change the text color on the external display	81
Specify the idle time before returning to the Home screen	82
Phone Calls	82
Change the line for outgoing calls	82
Block incoming or outgoing calls	82
Forward calls	82
Answer a call by pressing any key	83
Enter the phone numbers you call for voice mail messages	83
Change your text message service number	83
Specify your country code and area code	83
Turn call waiting notifications on and off	84
Configure caller ID	84
Configure channels	84
Limit calls to specific area codes or phone numbers	84
Answer calls automatically	84
Allow last number redial	85
Activate flip options	85
Set headset options	85
Block Private calls, group calls, and data transfers	85
PTT	86
Mute Private calls and group calls	86
Define your group calling area	86
Add a new group calling area	86
Edit a group calling area	86
Delete a group calling area	86
Set the most recent call as your One Touch PTT number	87
Set another number as your One Touch PTT number	87
Turn off One Touch PTT	87
Vibrate All	87
Notifications	88
Change how your phone notifies you of all calls	88
Change how your Smartphone notifies you of Private calls and group calls	88
Change how long your Smartphone notifies you of call alerts	88
Change the sound you hear when you press keys on the keypad	88
Setting ring tones	89
Add your own sound	89
Delete a sound	89
Turn the status light on or off	90
Voice Volume	90
Set the volume of sound from the earpiece and the speaker	90
Power Management	90
Set time it takes for the backlight to turn off	90
View battery power level	90
Accessibility	91
Change accessibility settings	91
Enable TTY	91
Regional Settings	91
Configure regional settings	91
Date and Time	92
Set the date and time	92
Set the alarm	92
Phone Networks	92
View current network	92
Select iDEN/GSM options	92
View current GSM band	93
Select a GSM network	93
Set network ID	93
Data Connections	93
Baud Rate	93
Set baud rate	93
Adding a URL Exception	93
Add a URL exception	94
Edit a URL exception	94
Delete a URL exception	94
Data Connections for GSM	94
Working with Dial-up Connections	94
Create a dial-up connection	95
Edit a dial-up connection	95
Delete a dial-up connection	95
Working with VPN Connections	95
Create a VPN connection	96
Edit a VPN connection	96
Delete a VPN connection	96
Working with Proxy Connections	97
Create a proxy connection	97
Edit a proxy connection	97
Delete a proxy connection	97
Working with GPRS Connections	98
Create a GPRS connection	98
Edit a GPRS connection	98
Delete a GPRS connection	98
Connect to the Internet with a GPRS connection	99
Create a new connection on your desktop computer	99
Beam	99
Receive incoming beams	99
Certificates	99
View certificates	99
Delete certificates	100
Flight Mode	100
Turn on or off calls and data transfers	100
Profiles	100
View the list of profiles	101
Change the current profile	101
Edit a profile	101
Security	102
Lock the SIM card	102
Unlock the SIM card	102
Change the SIM PIN number	102
View keypad lock instructions	102
Enable GPS Lock	102
Remove all personal information	103
Reset Phone, Master Reset, and Change PIN2	103
Owner Information	103
View owner information	103
Fill in owner information	103
Phone Information	103
View operating system information	103
View call timers	104
Reset call timers	104
View service status information	104
View unit information	104
View IMEI/SIM ID information	104
View registration log information	104
Remove Programs	105
Remove a program	105
Messaging Features	106
Understanding Messaging Features	106
Email Messaging	106
Text Messaging (SMS)	106
Instant Messaging	107
Setting up Messaging	107
Setting up Outlook Synchronization	107
Setting up Internet Email	107
Set up Internet email	107
Working with Accounts	108
View the list of accounts	108
Move quickly between accounts	109
Change email account options	109
Delete an account	109
Creating Messages	109
Create an email message in Messaging	110
Create a text message in Messaging	110
Create a message from a contact card	110
Inserting Predefined Text into Messages	110
Insert predefined text into a message	110
Edit predefined text	111
Inserting Voice Recordings into Messages	111
Insert a voice recording into a message	111
Inserting Signatures into Messages	111
Specify a signature to insert for email and text messages	111
Turn off signature	111
Saving a Draft of a Message	112
Save a draft of a message	112
Reopen and send a message draft	112
Requesting a Delivery Receipt	112
Request a delivery receipt for a text message	112
Sending and Receiving Messages	112
Sending and Receiving Email Messages	113
Send and receive Internet email messages	113
Importing Text Messages	113
Import text messages from the SIM card	113
Viewing and Responding to Messages	113
Working with the Message List	114
View the Inbox message list	114
Change message list display options	114
Mark a message as Read or Unread	114
Working with Messages	114
Open a message	114
Specify the language for reading a message	115
Reply to a message	115
Forward a message	115
Delete a message	115
Delete all text messages	115
Working with Large Messages and Attachments	116
Download a complete email message	116
Download an attachment	116
View an attachment	116
Delete an attachment	117
Accepting Meeting Requests	117
Respond to a meeting request	117
Working with Message Folders	117
View message folder contents	118
Mark a folder for synchronization	118
Move a message to a different folder	118
Empty the Deleted Items folder	118