Netgear 341U User Guide - Page 5

Troubleshooting

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52

General Tips

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52

OLED Display Is Dark

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52

Insufficient Signal Strength

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52

Cannot Display the Home Page

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52

Cannot Connect to the Mobile Broadband Network

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54

GPS Doesn’t Seem to Be Available

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54

Cannot Check for Updates

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54

Technical Specifications

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55

Radio Frequency and Electrical Specifications

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55

Software Specifications

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55

Environmental Specifications

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56

Mechanical Specifications

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56

Safety Information

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58

Important Notice

................................................................................................................

58

Safety and Hazards

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58

Regulatory Notices

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59

Legal

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61

Patents

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61

Licenses

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61

GNU General Public License (Version 2)

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61

GNU General Public License (Version 3)

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67

GNU Lesser General Public License (Version 2.1)

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79

GNU Lesser General Public License (Version 3)

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87

fontconfig License

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90

libxml2 License

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91

locapi License

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92

pimd License

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93

shadow License

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94

ISC License

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94

OpenSSL License

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95

Original SSLeay License

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96

Trademarks

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97

TOC

iv

Section	Page
Table of Contents	2
Get Started	7
Your Device	7
Package Contents	8
Care and Maintenance	8
System	8
Setting Up Your Device	9
Starting Your Device for the First Time	9
Getting Help	10
Visiting the Sprint Website	10
Contacting Sprint Customer Service	10
Device Basics	11
3G and LTE Networks	11
Mobile Broadband Information and Settings	11
Signal Information	12
Internet Connection Information	12
Restarting the Device	12
OLED Display	13
Micro-SIM	13
External Antennas	14
Alerts	14
Your Network Connection	16
Launching Your Network Connection	16
Connecting the Device	16
TRU-Install	17
OLED Display	19
Interpreting the OLED Display	19
Data Usage	20
Alerts	20
NETGEAR 341U Manager Interface	21
Home Page	21
Displaying the NETGEAR 341U Manager Home Page	22
Logging In as an Administrator	22
Data Usage	24
My Account Summary	24
Alerts	25
Status (Connection Details)	25
GPS Page	26
Settings Page	28
General > Device Tab	28
General > Software and Reset Tab	29
General > System Logs Tab	31
Network > Preferences Tab	32
Network > APN (Access Point Name) Tab	34
Network > SIM Security Tab	35
Network > Status Details Tab	36
Support Page	39
About Page	40
Feedback Page	42
Device Settings	43
Display Settings	43
Turning the OLED Display On or Off	43
Setting the OLED Display Data Usage Format	43
NETGEAR 341U Manager Home Page Settings	43
Changing the NETGEAR 341U Manager URL	43
Changing the NETGEAR 341U Manager IP Address	44
Changing the NETGEAR 341U Manager Password	44
Configuring Networks	45
Viewing Network Activation Information	45
Viewing Data Usage	45
Network Settings	46
Setting the Roaming Mode	46
Enabling / Disabling the Roaming Guard Warning Message	47
Setting the Allowed Network Mode	47
Configuring Access Point Names	48
Software and Reset	49
Exporting and Importing Settings	49
Exporting Settings	49
Importing Settings	49
Update USB Modem Software and Firmware	49
Downloading Software Updates	50
Upgrading Firmware From a File	50
Resetting Your Device	51
Clearing Account Details Only	51
Resetting Device Settings Only	51
Resetting to Factory Default Settings	51
GPS Settings	53
Enabling / Disabling GPS	53
Setting the GPS Mode	53
Using Metric Units	54
Frequently Asked Questions	55
How Can I Tell I’m Connected to 3G or LTE?	55
Is Roaming on LTE Supported?	55
What Do I Do if I Forget the Administrator Password?	55
If the Connection is “Always On,” Am I Always Being Billed?	55
Questions About GPS	55
What is GPS?	55
Where Can I Use GPS?	56
How Do I Enable or Disable GPS?	56
What are some GPS Limitations?	56
How Can I Stream GPS Data to Use With a Third-party GPS Application?	56
How Do I Access My Corporate Network Through a VPN?	56
Are Terminal Sessions Supported?	56
Tips	57
USB Modem Location	57
Improving Signal Strength	57
Improving 3G Network Service	57
Troubleshooting	58
General Tips	58
OLED Display Is Dark	58
Insufficient Signal Strength	58
Cannot Display the Home Page	58
Cannot Connect to the Mobile Broadband Network	60
GPS Doesn’t Seem to Be Available	60
Cannot Check for Updates	60
Technical Specifications	61
Radio Frequency and Electrical Specifications	61
Software Specifications	61
Environmental Specifications	62
Mechanical Specifications	62
Safety Information	64
Important Notice	64
Safety and Hazards	64
Regulatory Notices	65
Legal	67
Patents	67
Licenses	67
GNU General Public License (Version 2)	67
GNU General Public License (Version 3)	73
GNU Lesser General Public License (Version 2.1)	85
GNU Lesser General Public License (Version 3)	93
fontconfig License	96
libxml2 License	97
locapi License	98
pimd License	99
shadow License	100
ISC License	100
OpenSSL License	101
Original SSLeay License	102
Trademarks	103
Copyright	104
Limitation of Liability	104
Additional Information and Updates	104

Netgear 341U User Guide - Page 5

Cannot Connect to the Mobile Broadband Network, GPS Doesn't Seem to Be Available - update

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