Netgear 341U User Guide - Page 58

Troubleshooting, General Tips, OLED Display Is Dark, Insufficient Signal Strength, Cannot Display - antennas

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Troubleshooting Learn about various troubleshooting tips, and what to do when a specific message is displayed. General Tips Here are some general tips to get you started. ● Go to sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the NETGEAR website (support.netgear.com) may also be useful. OLED Display Is Dark If the OLED display is dark, turn it on using the NETGEAR 341U Manager. See Turning the OLED Display On or Off. Insufficient Signal Strength If you have insufficient signal strength, an icon is displayed on the device's home screen, and on the NETGEAR 341U Manager's Status section. Insufficient signal strength, indicated by , may occur because: ● You are outside network coverage areas. ● Your device's internal antenna is pointing in the wrong direction. ● You are in or near a structure that is blocking the signal. ● You are near a device that is causing radio signal interference. ● A network or account problem is preventing you from obtaining service. See also Improving Signal Strength. Cannot Display the Home Page Your Web browser may display an error message when you try to display the home page. The error message depends on your Web browser. ● "Could not connect to remote server" (Opera) ● "Internet Explorer cannot display the webpage" (Internet Explorer) ● "Oops! This link appears to be broken" (Google Chrome) Troubleshooting 52

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Troubleshooting
Learn about various troubleshooting tips, and what to do when a specific message is displayed.
General Tips
Here are some general tips to get you started.
●
Go to
sprint.com/support
to access troubleshooting and other resources.
●
The knowledge base at the NETGEAR website (
support.netgear.com
) may also be
useful.
OLED Display Is Dark
If the OLED display is dark, turn it on using the NETGEAR 341U Manager. See
Turning the
OLED Display On or Off
.
Insufficient Signal Strength
If you have insufficient signal strength, an icon is displayed on the device’s home screen, and
on the NETGEAR 341U Manager’s Status section.
Insufficient signal strength, indicated by
, may occur because:
●
You are outside network coverage areas.
●
Your device’s internal antenna is pointing in the wrong direction.
●
You are in or near a structure that is blocking the signal.
●
You are near a device that is causing radio signal interference.
●
A network or account problem is preventing you from obtaining service.
See also
Improving Signal Strength
.
Cannot Display the Home Page
Your Web browser may display an error message when you try to display the home page. The
error message depends on your Web browser.
●
“Could not connect to remote server” (Opera)
●
“Internet Explorer cannot display the webpage” (Internet Explorer)
●
“Oops! This link appears to be broken” (Google Chrome)
Troubleshooting
52