Netgear 341U User Guide - Page 59

Internet Options, Security, Connections, Never dial a connection, Advanced, Changing

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● "Safari can't open the page" (Safari) ● "The connection has timed out" (FireFox) Check the following: ● Your device is seated correctly in the computer's USB slot. ● Make sure you're typing the correct address in the Web browser.  Try http://SprintModem (unless you've changed the URL in Changing the NETGEAR 341U Manager URL.)  If the home page is still not displayed, try http://192.168.1.1 (unless you've changed the IP address in Changing the NETGEAR 341U Manager IP Address.) ● The Web browser is a recent version, and Java-enabled. The following are recommended:  Internet Explorer (version 7.0 or higher)  Mozilla Firefox (version 3.0 or higher)  Google Chrome (version 2.0.172.28 or higher)  Apple Safari (version 4.0 or higher)  Opera (version 9.64) ● If your computer has other adapters (for example, Ethernet) connected to other networks, disable or remove them from your computer. ● If Internet security software is running on your computer, disable it and see whether the error message still occurs. Some firewall software may block access to the home page. ● Check your Web browser settings. 1. Open the Control Panel in Windows. 2. Double-click Internet Options. 3. From the Security tab, restore the default settings. 4. From the Connections tab, select Never dial a connection. 5. From the Advanced tab, restore the default settings. 6. Close and reopen your Web browser. If, after checking all of the above, you still cannot display the home page, consider resetting the software to default settings. See Resetting to Factory Default Settings for details. Troubleshooting 53

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●
“Safari can’t open the page” (Safari)
●
“The connection has timed out” (FireFox)
Check the following:
●
Your device is seated correctly in the computer’s USB slot.
●
Make sure you’re typing the correct address in the Web browser.
Try
http://SprintModem
(unless you’ve changed the URL in
Changing the
NETGEAR 341U Manager URL
.)
If the home page is still not displayed, try
(unless you’ve changed
the IP address in
Changing the NETGEAR 341U Manager IP Address
.)
●
The Web browser is a recent version, and Java-enabled. The following are
recommended:
Internet Explorer (version 7.0 or higher)
Mozilla Firefox (version 3.0 or higher)
Google Chrome (version 2.0.172.28 or higher)
Apple Safari (version 4.0 or higher)
Opera (version 9.64)
●
If your computer has other adapters (for example, Ethernet) connected to other
networks, disable or remove them from your computer.
●
If Internet security software is running on your computer, disable it and see whether the
error message still occurs. Some firewall software may block access to the home page.
●
Check your Web browser settings.
1.
Open the Control Panel in Windows.
2. Double-click
Internet Options
.
3. From the
Security
tab, restore the default settings.
4. From the
Connections
tab, select
Never dial a connection
.
5. From the
Advanced
tab, restore the default settings.
6.
Close and reopen your Web browser.
If, after checking all of the above, you still cannot display the home page, consider resetting the
software to default settings. See
Resetting to Factory Default Settings
for details.
Troubleshooting
53