Netgear 341U User Guide - Page 60

Cannot Connect to the Mobile Broadband Network, GPS Doesn’t Seem to Be Available, Cannot Check

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Cannot Connect to the Mobile Broadband Network If this message is displayed, go through the following steps. ● Make sure the device seated correctly in the computer's USB slot. ● Make sure you're in a network coverage area. ● Check the Network Mode setting (See Setting the Allowed Network Mode). For example, if it's set to LTE Only, you won't be able to connect if you don't have LTE coverage. ● If you're roaming on 3G, make sure that roaming is enabled. (See Setting the Roaming Mode.) (Roaming is not supported on LTE.) Note: Roaming charges may apply. ● If you're roaming internationally, make sure that Any Network is selected. (See Setting the Roaming Mode.) ● Try the tips in Improving Signal Strength. ● Check with Sprint - a network or account problem may be preventing your device from obtaining service. GPS Doesn't Seem to Be Available Make sure that GPS is enabled. (See Enabling / Disabling GPS.) For best results, minimize the number of obstructions between your device and the GPS satellites. Cannot Check for Updates Make sure the device is seated correctly in the computer's USB slot. Troubleshooting 54

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Cannot Connect to the Mobile Broadband Network
If this message is displayed, go through the following steps.
●
Make sure the device seated correctly in the computer’s USB slot.
●
Make sure you’re in a network coverage area.
●
Check the
Network Mode
setting (See
Setting the Allowed Network Mode
). For
example, if it’s set to
LTE Only
, you won’t be able to connect if you don’t have LTE
coverage.
●
If you’re roaming on 3G, make sure that roaming is enabled. (See
Setting the Roaming
Mode
.) (Roaming is not supported on LTE.)
Note:
Roaming charges may apply.
●
If you’re roaming internationally, make sure that
Any Network
is selected. (See
Setting
the Roaming Mode
.)
●
Try the tips in
Improving Signal Strength
.
●
Check with Sprint — a network or account problem may be preventing your device from
obtaining service.
GPS Doesn’t Seem to Be Available
Make sure that GPS is enabled. (See
Enabling / Disabling GPS
.)
For best results, minimize the number of obstructions between your device and the GPS
satellites.
Cannot Check for Updates
Make sure the device is seated correctly in the computer’s USB slot.
Troubleshooting
54