Netgear PTV2000 PTV2000 User Manual - Page 16

3. Troubleshooting 3 If you need help with support, contact your computer or adapter manufacturer to get support for your specific product. • For information about your Intel Wireless Display software, visit www.intel.com/go/wirelessdisplayupdate. • For additional help, visit http://kbserver.netgear.com/products/PTV2000.asp. TV Display The Color on the Laptop Looks Different thanon the TV Sometimes colors on the TV screen and the laptop might be a slightly different. To match the colors, change the TV settings until the screens are the same. (See your TV manual for color adjustment help.) TV Display Shows a Different Image than the Laptop If both the application and the TV screen show that you are connected, but they are not showing the same image, the laptop's firewall might be stopping the connection. For firewall help, see Firewall Issues on page 21. Adjusting the Size of the TV Display If the TV display shows areas of black around the edges or appears too big, click Adjust your display settings. For screen adjustment help, see Resizing the TV Picture on page 12. The TV Screen Is Blank after It Is Connected While using a laptop and a TV, sometimes the laptop's display settings might be inadvertently changed. This might result in the TV showing a blank screen after it is connected. The TV screen might also be blank if the adapter is too warm after being used for a long time. (The adapter is not designed to be connected for more than 4 hours.) If this is the case, do not use the adapter until it has cooled down. Chapter 3. Troubleshooting | 16