Netgear PTV2000 PTV2000 User Manual - Page 22

Windows Power Saving, Could Not Obtain a Network Address, Checking the Wi-Fi Access Point Frequency - windows 8

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Push2TV HD TV Adapter for Intel® Wireless Display User Manual 3. In the firewall control panel, make sure that the Name, Private, and Public check boxes are selected for both WiDiApp and Wireless PAN DHCP Server. 4. When done, click OK and connect again. Windows Power Saving Microsoft Windows software might be set to dim the display or put the computer to sleep after a period of time. To stop the laptop screen from dimming while using Intel Wireless Display, change the laptop's power settings: 1. Click the Windows Start icon. 2. Type Power Options in the search field and click the Power Options result. 3. Under the Select a Power Plan heading, make sure the Balanced radio button is selected. 4. Click Change Plan Settings next to the current plan. 5. Enter a longer time setting for the Dim the display, Turn of the display, and Put the computer to sleep options under either On Battery and Plugged in headings. Could Not Obtain a Network Address Try closing Intel Wireless Display and restarting the laptop. The laptop's firewall could be blocking the adapter's request for a network address. For information about how to allow the address request through a firewall, see Firewall Issues on page 21. If this does not resolve the issue, see Common Solutions to Many Issues on page 23. Checking the Wi-Fi Access Point Frequency Intel Wireless Display works at 2.4 GHz on both the PAN connection to the TV and LAN connection to the wireless router. If your router supports both 2.4 GHz and 5 GHz, when you are using the Intel Wireless Display, make sure that the connection to the router is set to 2.4 GHz. If you changed your router connection from 5GHz to 2.4GHz, you might have to disable and enable Intel My WiFi Technology using the following steps: 1. Right-click the Intel My WiFi Technology icon on right end of the taskbar. 2. Select Disable Intel My WiFi Technology. 3. Click the Scan for available adapters button on Intel Wireless Display. While scanning, the application automatically enables Intel My WiFi Technology. 22 | Chapter 3. Troubleshooting

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Chapter 3.
Troubleshooting
Push2TV HD TV Adapter for Intel® Wireless Display User Manual
3.
In the firewall control panel, make sure that the
Name
,
Private
, and
Public
check boxes are
selected for both WiDiApp and Wireless PAN DHCP Server.
4.
When done, click
OK
and connect again.
Windows Power Saving
Microsoft Windows software might be set to dim the display or put the computer to sleep after
a period of time. To stop the laptop screen from dimming while using Intel Wireless Display,
change the laptop’s power settings:
1.
Click the Windows
Start
icon.
2.
Type
Power Options
in the search field and click the
Power Options
result.
3.
Under the Select a Power Plan heading, make sure the
Balanced
radio button is selected.
4.
Click
Change Plan Settings
next to the current plan.
5.
Enter a longer time setting for the
Dim the display
,
Turn of the display
, and
Put the
computer to sleep
options under either
On Battery
and
Plugged in
headings.
Could Not Obtain a Network Address
Try closing Intel Wireless Display and restarting the laptop. The laptop’s firewall could be
blocking the adapter’s request for a network address. For information about how to allow the
address request through a firewall, see
Firewall Issues
on page
21. If this does not resolve
the issue, see
Common Solutions to Many Issues
on page
23.
Checking the Wi-Fi Access Point Frequency
Intel Wireless Display works at 2.4 GHz on both the PAN connection to the TV and LAN
connection to the wireless router. If your router supports both 2.4 GHz and 5 GHz, when you
are using the Intel Wireless Display, make sure that the connection to the router is set to 2.4
GHz.
If you changed your router connection from 5GHz to 2.4GHz, you might have to disable and
enable Intel My WiFi Technology using the following steps:
1.
Right-click the
Intel My WiFi Technology
icon on right end of the taskbar.
2.
Select
Disable Intel My WiFi Technology
.
3.
Click the
Scan for available adapters
button on Intel Wireless Display. While scanning, the
application automatically enables Intel My WiFi Technology.