Netgear PTV2000 PTV2000 User Manual - Page 20

There Are No Adapters Detected, Security Code, Unsupported Audio Mode - no sound

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Push2TV HD TV Adapter for Intel® Wireless Display User Manual There Are No Adapters Detected It might be necessary to scan multiple times. If rescanning does not solve the issue, make sure the adapter is on and the TV is displaying the To get started screen. Also, try moving the laptop or the adapter to different places in the room. The adapter and TV should be in the same room to work correctly. If this does not work, see Common Solutions to Many Issues on page 23. Security Code The phrase, That security code is not correct in the Security Code section means the wrong security code has been entered. Make sure to type the code exactly as shown on the TV screen. The security code number will change after an incorrect entry. If the connection fails right after a correct security code is entered, it is necessary to connect again and retype the security code. Unsupported Audio Mode The laptop has to have specific audio settings for Intel Wireless Display to work correctly. NETGEAR recommends that you do not adjust these settings to a unsupported audio mode. The Unsupported audio mode screen appears if the audio display settings need adjusting. To restore the audio settings to the correct values: 1. In the Unsupported audio mode window click the Adjust audio settings button. 2. In the Sound window, double-click Speakers. 3. On the Advanced tab select either 16 bit, 44100 Hz (CD Quality) or 48000 Hz (DVD Quality) and click OK. (Unpredictable results can occur if different audio modes are used.) Intel Wireless Display Requires a Different Security Profile The Security Profile Is Incorrect The wireless security settings have been reconfigured using the Intel My WiFi Utility. To allow the application to automatically choose the correct profile: 1. Right-click the Intel My WiFi Technology icon on right end of the taskbar. 2. Select Disable Intel My WiFi Technology. 3. Click the Scan for available adapters button on the Intel Wireless Display screen. While scanning, the application enables Intel My WiFi Technology and selects the correct security profile. 20 | Chapter 3. Troubleshooting

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Chapter 3.
Troubleshooting
Push2TV HD TV Adapter for Intel® Wireless Display User Manual
There Are No Adapters Detected
It might be necessary to scan multiple times. If rescanning does not solve the issue, make
sure the adapter is on and the TV is displaying the To get started screen.
Also, try moving the laptop or the adapter to different places in the room. The adapter and TV
should be in the same room to work correctly. If this does not work, see
Common Solutions to
Many Issues
on page
23.
Security Code
The phrase,
That security code is not correct
in the Security Code section means the wrong
security code has been entered. Make sure to type the code exactly as shown on the TV
screen. The security code number will change after an incorrect entry.
If the connection fails right after a correct security code is entered, it is necessary to connect
again and retype the security code.
Unsupported Audio Mode
The laptop has to have specific audio settings for Intel Wireless Display to work correctly.
NETGEAR recommends that you do
not
adjust these settings to a unsupported audio mode.
The Unsupported audio mode screen appears if the audio display settings need adjusting.
To restore the audio settings to the correct values:
1.
In the Unsupported audio mode window click the
Adjust audio settings
button.
2.
In the Sound window, double-click
Speakers
.
3.
On the Advanced tab select either
16 bit, 44100 Hz (CD Quality)
or
48000 Hz (DVD
Quality)
and click
OK
. (Unpredictable results can occur if different audio modes are used.)
Intel Wireless Display Requires a Different Security Profile
The Security Profile Is Incorrect
The wireless security settings have been reconfigured using the Intel My WiFi Utility.
To allow the application to automatically choose the correct profile:
1.
Right-click the
Intel My WiFi Technology
icon on right end of the taskbar.
2.
Select
Disable Intel My WiFi Technology
.
3.
Click the
Scan for available adapters
button on the Intel Wireless Display screen. While
scanning, the application enables Intel My WiFi Technology and selects the correct security
profile.