Netgear PTV2000 PTV2000 User Manual - Page 17

TV Image Is Rough, Frozen, or Delayed, Two Displays - instructions

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Push2TV HD TV Adapter for Intel® Wireless Display User Manual Two Displays Simultaneously press the Windows key and the letter P on the keyboard. Select Duplicate in the pop-up window to make both laptop and TV screens the same. Three Displays The laptop is capable of displaying only two screens at the same time including its own. The TV screen needs to be one of the two selected screens. To select which screens to use: 1. Simultaneously press the Windows key and the letter P on the keyboard. Select Duplicate in the pop-up window. If your laptop screen is not duplicated on your TV, proceed to the next step. 2. Click the Windows Start icon. 3. In the search field, type Adjust screen resolution and press Enter. 4. Next to the heading Display, select the option other than Multiple Monitors. 5. Next to the heading Multiple displays, select either one of the duplicate combinations. 6. To try the new settings, click Apply. 7. If the laptop screen is showing on the combination of displays that you want, click the Keep changes button in the pop-up window, and then click OK. Otherwise, click Revert and go back to Step 4 and select the other combination in Step 5. TV Image Is Rough, Frozen, or Delayed To fix a rough, frozen, or delayed image try each of the following steps individually. • Check the laptop's CPU status. Right-click on the taskbar and select Start Task Manager. In the Task Manager window click the Processes tab. Under the CPU heading, check WiDiApp.exe. If the WiDiApp.exe CPU number is 80 or above, save documents, and close unused applications. • Check the network link speed. Right-click he taskbar and select Start Task Manager. In the Task Manager window click the Networking tab. The link speed should be higher than 36 Mbps. If it is not, try moving the adapter to a different position that is farther away from other electronic equipment, or closer to the laptop. If this does not help, try disconnecting the adapter and connecting again. • Change the channel on the wireless router. See the router's manual for channel changing instructions. (If you are not using a router, see the next solution.) • If you are not connected to a router, change the wireless channel. Open Intel My WiFi Utility by clicking the Intel My WiFi Technology icon in the taskbar and selecting Open Intel My WiFi Utility. Use the help document in the Intel My WiFi Utility and search for Access Points. In the results, click Advanced Settings and follow the instructions. Chapter 3. Troubleshooting | 17

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Chapter 3.
Troubleshooting
|
17
Push2TV HD TV Adapter for Intel® Wireless Display User Manual
Two Displays
Simultaneously press the
Windows
key and the letter
P
on the keyboard. Select
Duplicate
in the pop-up window to make both laptop and TV screens the same.
Three Displays
The laptop is capable of displaying only two screens at the same time including its own. The
TV screen needs to be one of the two selected screens.
To select which screens to use:
1.
Simultaneously press the
Windows
key and the letter
P
on the keyboard. Select
Duplicate
in the pop-up window. If your laptop screen is not duplicated on your TV,
proceed to the next step.
2.
Click the Windows
Start
icon.
3.
In the search field, type
Adjust screen resolution
and press
Enter.
4.
Next to the heading Display, select the option other than Multiple Monitors.
5.
Next to the heading Multiple displays, select either one of the duplicate combinations.
6.
To try the new settings, click
Apply
.
7.
If the laptop screen is showing on the combination of displays that you want, click the
Keep
changes
button in the pop-up window, and then click
OK
. Otherwise, click
Revert
and go
back to Step 4 and select the other combination in Step 5.
TV Image Is Rough, Frozen, or Delayed
To fix a rough, frozen, or delayed image try each of the following steps individually.
Check the laptop’s CPU status. Right-click on the taskbar and select
Start Task
Manager
. In the Task Manager window click the
Processes
tab. Under the CPU heading,
check WiDiApp.exe. If the WiDiApp.exe CPU number is 80 or above, save documents,
and close unused applications.
Check the network link speed. Right-click he taskbar and select
Start Task Manager
. In
the Task Manager window click the
Networking
tab. The link speed should be higher
than 36 Mbps. If it is not, try moving the adapter to a different position that is farther away
from other electronic equipment, or closer to the laptop. If this does not help, try
disconnecting the adapter and connecting again.
Change the channel on the wireless router. See the router’s manual for channel changing
instructions. (If you are not using a router, see the next solution.)
If you are not connected to a router, change the wireless channel. Open Intel My WiFi
Utility by clicking the
Intel My WiFi Technology
icon in the taskbar and selecting
Open
Intel My WiFi Utility
. Use the help document in the Intel My WiFi Utility and search for
Access Points
. In the results, click
Advanced Settings
and follow the instructions.