Netgear WGX102 WGX102v2 Reference Manual - Page 116
Testing the Path from Your Computer to a Remote Device, Install or Verify Windows
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Reference Manual for the 54 Mbps Wall-Plugged Wireless Range Extender WGX102 - Verify that the wireless client can detect the WGX102 using the Networks tab, Scan feature available on NETGEAR card's Wireless Assistant interface. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation. - Verify that the IP address for your WGX102 and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows run menu, type: PING -n 10 where is the IP address of a remote device such as your ISP's DNS server. If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: - Check that your computer has the IP address of your WGX102 listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not visible in your computer's Network Control Panel. Verify that the IP address of the WGX102 is listed as the default gateway as described in "Install or Verify Windows Networking Components" on page C-10. - Check to see that the network address of your computer (the portion of the IP address specified by the netmask) is different from the network address of the remote device. - Check that your cable or DSL modem is connected and functioning. - If your ISP assigned a host name to your computer, enter that host name as the Account Name in the Basic Settings menu. - Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your WGX102 to "clone" or "spoof" the MAC address from the authorized computer. 8-6 Troubleshooting 202-10042-02 v1.1