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Nokia 002J3X4 User Manual - Page 174

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Check that the WLAN access point is not on channels 12-13, as they cannot be associated with. Q: How do I turn WLAN off on my Nokia device? A: The WLAN on your Nokia device turns off when you are not trying to connect, not connected to another access point, or not scanning for available networks. To further reduce battery consumption, you can specify that your Nokia device does not scan, or scans less often, for available networks in the background. WLAN turns off in between background scans. To stop the background scans, select Menu > Control panel > Settings and Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLAN networks and connect to WLAN networks as usual. To increase the background scan interval, select Show WLAN availability > Yes, and define the interval in Scan for networks. Q: Why can't I browse the web even though the WLAN connection is working and the IP settings are correct? A: Check that you have defined the HTTP/ HTTPS proxy settings correctly in the advanced settings of your WLAN access point. Q: How do I check the signal quality of my WLAN connection? - Select Menu > Control panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. If the signal © 2009 Nokia. All rights reserved. quality is weak or moderate, you may encounter connection problems. Try again closer to the access point. Q: Why do I have problems with the security mode? A: Check that you have configured the security mode correctly, and that it is the same that the network uses. To check the security mode the network uses, select Menu > Control panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates). Q: Why can't I select a contact for my message? A: The contact card does not have a phone number, an address, or an e-mail address. Select Menu > Contacts, and edit the contact card. Q: The note Retrieving message is shown briefly. What is happening? A: The device is trying to retrieve a multimedia message from the multimedia messaging centre. This note is shown if you have selected Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Always automatic. Check that the settings for multimedia 173 Troubleshooting

Section	Page
Nokia E75 User Guide	1
Contents	4
Safety	12
About your device	12
Network services	13
Quick start guide	14
SIM card, battery, charging, memory card	14
Insert the SIM card and battery	14
Charge the battery	15
Insert the memory card	16
Eject the memory card	16
First start-up	16
Keys and parts	17
Keys and parts	17
Keys and parts (sides)	18
One-touch keys	18
Keyboard	19
Lock the keys	20
Accessories	20
Connect the headset	20
Attach a wrist strap	21
Home screen	21
Nokia Switch	22
Transfer content	22
Synchronise, retrieve, or send content	22
Set up your e-mail	23
Antennas	24
Nokia PC Suite	24
Tips for efficient use	25
Support	25
Nokia E75 - The basics	26
Welcome	26
Settings wizard	26
Menu	26
Display indicators	27
Write text	29
Write text with the keyboard	29
Predictive text input	29
Search	30
Search	30
Search settings	30
Common actions in several applications	30
Volume control	31
Free memory	31
Personalisation	32
Profiles	32
Select ringing tones	32
Customise profiles	33
Personalise the home screen	33
Change the display theme	34
Download a theme	34
Change audio themes	34
3-D ringing tones	35
New from Nokia Eseries	36
Key features	36
Home screen	37
Home screen	37
Work on the home screen	37
One-touch keys	38
Home key	38
Calendar key	38
E-mail key	38
Turn and tap to silence calls or alarms	39
Calendar	39
About Calendar	39
Create calendar entries	39
Create meeting requests	40
Calendar views	40
Contacts	41
About Contacts	41
Work with contacts	41
Create contact groups	41
Search for contacts in a remote database	42
Add ringing tones for contacts	42
Change Contacts settings	42
Multitasking	42
Open Ovi with Nokia E75	43
Files on Ovi	43
Messaging	44
Messaging folders	44
Organise messages	45
E-mail	45
Set up your e-mail	45
Send e-mail	45
Add attachments	46
Read e-mail	46
Download attachments	46
Reply to a meeting request	47
Search for e-mail messages	47
Delete e-mails	47
Switch between e-mail folders	47
Disconnect from the mailbox	47
Set on an out-of-office reply	47
General e-mail settings	48
Message reader	48
Speech	48
Text and multimedia messages	48
Write and send messages	49
Text messages on the SIM card	50
Receive and reply to multimedia messages	50
Create presentations	51
View presentations	51
View and save multimedia attachments	52
Special message types	52
Service messages	52
Send service commands	52
Cell broadcast	52
Messaging settings	53
Text message settings	53
Multimedia message settings	54
Service message settings	54
Cell broadcast settings	55
Other settings	55
Instant messaging	55
About Instant messaging	55
IM views	55
Connect to an IM server	56
Start a new conversation	56
View and start conversations	56
Change your own status	56
Modify your personal IM preferences	57
Retrieve IM contact lists	57
Record chats	57
Search for IM groups and users	57
IM groups	58
IM server settings	58
Phone	60
Voice calls	60
Answer a call	60
Make a call	60
Make a conference call	61
Voice mail	61
Video calls	61
About video calls	61
Make a video call	62
Video sharing	62
Video sharing requirements	62
Video sharing settings	63
Share live video or video clips	64
Accept an invitation	64
Internet calls	65
About internet calls	65
Activate internet calls	65
Make internet calls	65
Blocked contacts	66
Manage internet call services	66
Internet call settings	66
Speed dialling	66
Call divert	67
Call barring	67
Bar net calls	68
Send DTMF tones	68
Talking theme	68
Voice commands	69
Make a call	69
Launch an application	70
Change profiles	70
Voice command settings	70
Push to talk	70
About push to talk	70
Log in and exit PTT	71
Make and receive a PTT call	71
Make a one-to-one call	71
Make a group call	72
Answer a PTT call	72
Callback requests	72
PTT groups	72
Channels	72
Network groups	72
Create a channel group	73
Talk to a channel or group	73
Respond to a channel invitation	73
View the PTT log	74
PTT settings	74
Log	74
Call and data registers	74
Monitor all communications	75
Call and send messages from Log	75
Log settings	75
Internet	76
Web browser	76
Browse the web	76
Browser toolbar	77
Navigate pages	78
Web feeds and blogs	78
Widgets	78
Content search	79
Download and purchase items	79
Bookmarks	79
Empty the cache	80
End the connection	80
Connection security	80
Web settings	81
Browse the intranet	82
Download!	82
Manage items	82
Subscriptions	82
Download! search	83
Purchase history	83
Download! settings	83
Connect PC to web	83
Travelling	84
Positioning (GPS)	84
About GPS	84
Assisted GPS (A-GPS)	84
Hold your device correctly	85
Tips on creating a GPS connection	85
Position requests	86
Landmarks	86
GPS data	86
Route guidance	87
Retrieve position information	87
Trip meter	87
Maps	88
Maps	88
Network positioning	88
Move on a map	88
Display indicators	89
Find locations	89
Plan a route	90
Save and send locations	90
View your saved items	90
Navigate to the destination	91
Walk to your destination	91
Drive to your destination	92
Traffic information	92
Travel guides	93
Maps settings	93
Internet settings	93
Navigation settings	93
Route settings	94
Map settings	94
Update maps	94
Nokia Map Loader	94
Shortcuts	94
Nokia Office Tools	96
Active notes	96
Create and edit notes	96
Settings for Active notes	96
Calculator	97
File manager	97
About File manager	97
Find and organise files	97
Manage a memory card	97
Back up files to a memory card	98
Quickoffice	98
About Quickoffice	98
Work with files	98
Converter	98
Convert measurements	98
Set base currency and exchange rate	99
Zip manager	99
PDF reader	99
Printing	99
File printing	100
Print files	100
Printing options	100
Printer settings	100
Image print	101
Connect to printer	101
Print preview	101
Image print view	101
Clock	101
Alarm clock	101
World clock	102
Clock settings	102
Dictionary	102
Notes	102
Media	104
Camera	104
Capture an image	104
Scenes	105
Capture images in a sequence	105
View captured image	105
Record videos	105
Play a video clip	106
Image settings	106
Video settings	106
Gallery	107
Work with media files and folders	107
View images	107
Manage image files	108
Share online	108
Share online	108
Subscribe to services	108
Manage your accounts	109
Create a post	109
Post files from Gallery	109
One-click upload	109
Tag list	110
Manage posts in Outbox	110
View service content	110
Service provider settings	110
Edit account settings	111
Edit advanced settings	111
Data counters	111
Nokia Video Centre	112
View and download video clips	112
Video feeds	113
My videos	113
Transfer videos from your PC	114
Video centre settings	114
Nokia Podcasting	114
Play and manage podcasts	114
Directories	115
Search podcasts	115
Podcasting settings	116
Music player	116
Play a song or a podcast episode	116
Playlists	117
Nokia Music Store	117
Transfer music from PC	117
Transfer with Windows Media Player	117
Preset frequency settings	118
RealPlayer	119
Play video clips and stream links	119
View information about a media clip	119
RealPlayer settings	119
Recorder	120
Flash player	120
FM radio	120
Listen to the radio	121
Saved stations	121
FM radio settings	121
Nokia Internet Radio	122
Listen to internet radio stations	122
Favourite stations	122
Search for stations	123
Station directory	123
Internet radio settings	123
N-Gage	124
About N-Gage	124
N-Gage views	124
Get started	125
Create a player name	125
Start a game	125
Track your progress	125
Play with friends	125
Play and manage games	126
Edit profile details	126
Connect with other players	127
Find and add friends	127
View friend information	127
Sort the friends list	127
Rate a player	127
Send messages	127
N-Gage settings	128
Connectivity	129
Fast downloading	129
Data cable	129
Bluetooth	130
About Bluetooth	130
Send and receive data with Bluetooth	131
Pair devices	131
Block devices	132
Security tips	133
SIM access profile	133
Wireless LAN	134
WLAN connections	134
See WLAN availability	135
WLAN wizard	135
Connection manager	136
View and end active connections	136
Search for WLAN	136
Security and data management	137
Lock the device	137
Memory card security	137
Encryption	138
Encrypt device memory or memory card	138
Decrypt device memory or memory card	138
Fixed dialling	139
Certificate manager	139
View certificate details	140
Certificate trust settings	140
View and edit security modules	141
Remote configuration	141
Application manager	142
Install applications	142
Remove applications and software	144
Application manager settings	144
Software updates	144
Application Update	145
Licenses	145
About Licenses	145
Use licenses	145
Sync	146
Mobile VPN	147
Manage VPN	147
Edit VPN access points	147
Use a VPN connection in an application	148
Settings	149
General settings	149
Personalisation settings	149
Display settings	149
Tone settings	150
Language settings	150
Scroll key lights	150
Settings for One-touch keys	151
Date and time settings	151
Common accessory settings	151
Sensor settings	151
Security settings	152
About security settings	152
Device and SIM card security	152
Restore original settings	152
Positioning settings	153
Slide handling	153
E-mail key settings	153
Telephone settings	153
Call settings	153
Network settings	154
Connection settings	155
Access points	155
Create a new access point	155
Create access point groups	156
Packet data access points	156
WLAN internet access points	157
Packet data (GPRS) settings	158
WLAN settings	158
Advanced WLAN settings	159
WLAN security settings	159
WEP security settings	159
WEP key settings	160
802.1x security settings	160
WPA security settings	160
Wireless LAN plugins	161
EAP plug-ins	161
Use EAP plug-ins	161
Session initiation protocol (SIP) settings	161
Edit SIP profiles	162
Edit SIP proxy servers	162
Edit registration servers	162
Configuration settings	162
Restrict packet data	163
Application settings	163
Shortcuts	164
General shortcuts	164
Glossary	167
Nokia original accessories	171
Practical rules about accessories	171
Battery	171
Troubleshooting	173
Battery	176
Battery and charger information	176
Nokia battery authentication guidelines	177
Authenticate hologram	177
What if your battery is not authentic?	178
Care and maintenance	179
Recycle	180
Additional safety information	181
Small children	181
Operating environment	181
Medical devices	181
Implanted medical devices	181
Hearing aids	182
Vehicles	182
Potentially explosive environments	183
Emergency calls	183
Certification information (SAR)	184
Index	185

Match case Limit results 1 per page

Check that the WLAN access point is not on channels

12-13, as they cannot be associated with.

Q: How do I turn WLAN off on my Nokia

device?

A: The WLAN on your Nokia device turns off when you

are not trying to connect, not connected to another

access point, or not scanning for available networks.

To further reduce battery

consumption, you can specify

that your Nokia device does not scan, or scans les

often, for available networks in the background. WLAN

turns off in between background scans.

To stop the background scans, select

Control

panel

Settings

and

Connection

Wireless

LAN

Show WLAN availability

Never

. You can

still manually scan for available WLAN networks and

connect to WLAN networks as usual.

To increase the background

scan interval, select

Show

WLAN availability

Yes

, and define the interval in

Scan for networks

Q: Why can't I browse the web even though

the WLAN connection is

working and the IP

settings are correct?

A: Check that you have defined the HTTP/ HTTPS proxy

settings correctly in the advanced settings of your

WLAN access point.

Q: How do I check the signal quality of my WLAN

connection?

—

Select

Control panel

Connectivity

Conn. mgr.

and

Active data

connections

Options

Details

. If the signal

quality is weak or mode

rate, you may encounter

connection problems. Try again closer to the access

point.

Q: Why do I have prob

lems with the security

mode?

A: Check that you have configured the security mode

correctly, and that it is the same that the network uses.

To check the security mode the network uses, select

Control panel

Connectivity

Conn.

mgr.

and

Active data connections

Options

Details

Check also the following: you have the correct WPA

mode (preshared key or EAP), you have disabled all EAP

types that are not needed, and all the EAP type setting

are correct (passwords, us

er names, certificates).

Q: Why can’t I select a contact for my

message?

A: The contact card does not have a phone number, an

address, or an e-mail address. Select

Contacts

, and edit the contact card.

Q: The note Retrieving message is shown

briefly. What is happening?

A: The device is trying to retrieve a multimedia

message from the multimedia messaging centre. This

note is shown if you have selected

Messaging

and

Options

Settings

Multimedia

message

Multimedia retrieval

Always

automatic

. Check that the settings for multimedia

173

Troubleshooting