Oki OKIPAGE14e English:OKIPAGE 14e User's Guide - Page 28

Problem Solving

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Problem Solving This Section provides the following problem solving information: • Clearing Paper Jams • Print Quality Problems • Software Problems • Hardware Problems | E-28 OKIPAGE 14e Clearing Paper Jams ! The error light on the printer's operator panel blinks (one blink per second) whenever there is a paper jam of any kind. To reduce paper jams: • Do not fill tray above Paper Full mark. • Use only recommended paper weight - Tray: 16 to 28 lb. (60 to 105 g/m2) - Manual feed: 16 to 32 lb (60 to 120.5 g/m2) • Do not open the cover, or remove the paper tray during a print job. • Do not switch paper exit paths while printing. • Use paper that is smooth and of high quality. • Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or other conditions that can cause it to wrinkle or curl. • Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier. • Try paper before you buy in quantity. If a paper jam message displays, remove the jam using the instructions that follow.

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E-28
|
OKIPAGE 14e
Problem Solving
This Section provides the following problem solving
information:
•
Clearing Paper Jams
•
Print Quality Problems
•
Software Problems
•
Hardware Problems
Clearing Paper Jams
!
The error light on the printer’s operator panel
blinks (one blink per second) whenever there is
a paper jam of any kind.
To reduce paper jams:
•
Do not fill tray above Paper Full mark.
•
Use only recommended paper weight
- Tray: 16 to 28 lb. (60 to 105 g/m
2
)
- Manual feed: 16 to 32 lb (60 to 120.5 g/m
2
)
•
Do not open the cover, or remove the paper tray
during a print job.
•
Do not switch paper exit paths while printing.
•
Use paper that is smooth and of high quality.
•
Store paper in its ream wrapper until you are ready
to use it, and keep it away from moisture or other
conditions that can cause it to wrinkle or curl.
•
Avoid printing on both sides of the paper for more
than a few pages, or preprinted documents that have
been in a photocopier.
•
Try paper before you buy in quantity.
If a paper jam message displays, remove the jam using
the instructions that follow.