Oki OKIPAGE14e English:OKIPAGE 14e User's Guide - Page 40

Purchasing Supplies Warranty Service Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item. Ways to Purchase • Consult the dealer where you purchased your printer. • Consult an Oki Data authorized sales or service dealer. • Call 1-800-OKI-DATA for the nearest Authorized Sales and Service location. Have your ZIP code ready for our Customer Support Representatives. • Check office supply catalogs or your local stationery store. Most carry OKI brand supplies. Your printer is warranted for one year from date of purchase except for the printhead (LED imaging array), which is warranted for a period of five years from date of purchase. If your printer hardware should fail during the warranty period, you have the option of returning it, shipped prepaid to OKI DATA or an authorized service center, or using the overnight exchange procedure (U.S. and Canada only). See the list of OKI DATA Service Centers or call 1-800-OKI-DATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready. See the Limited Warranty and Overnight Exchange insert for more information. Oki Data Service Centers If you need to ship your printer to a service center, replace it in the original packing materials. If the original packaging in not available, contact your dealer or 1-800-OKIDATA for shipping instructions. For out-of-warranty repairs, allow 30 days for round trip shipping and repair. Before shipping your printer, call for a return authorization number (RA). | E-40 OKIPAGE 14e