Oki OKIPAGE14e English:OKIPAGE 14e User's Guide - Page 34

Software Problems - okipage 14e drivers

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Symptom: Pages curl excessively Problem: Printing on wrong side of paper. High humidity. Solution: Turn paper over in tray. Note arrow on paper package. Install paper print side down in tray. Problem: Moisture in paper. Improper storage. Solution: Avoid storing paper in areas of excessive temperature changes and humidity. Problem: High Humidity. Solution: Recommended operating humidity: 20-80% | E-34 OKIPAGE 14e Software Problems Software controls printing features. Make sure you have selected the correct printer driver in your software. See your software application documentation for more information. Symptom: Status Monitor displays Checking Status indefinitely. The Printer Menu button is greyed and not active. Problem: Bi-directional communication is not being achieved through the printer port. Solution: Check cable for IEEE 1284. Verify PC is set for bi-directional printing. Remove any previouslyinstalled printer software that may cause conflict. Symptom: Blank pages appear between printed pages. Problem: Number of lines per page in software is not equal to number of lines per page of printer. Solution: Many software packages assume 66 lines per page; your printer default is 60. Adjust software accordingly, or set LINES/Pg in Menu 1 to equal lines per page in software.

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E-34
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OKIPAGE 14e
Symptom:
Pages curl excessively
Problem:
Printing on wrong side of paper. High
humidity.
Solution:
Turn paper over in tray. Note arrow on paper
package.
Install paper print side down in tray.
Problem:
Moisture in paper. Improper storage.
Solution:
Avoid storing paper in areas of excessive
temperature changes and humidity.
Problem:
High Humidity.
Solution:
Recommended operating humidity: 20-80%
Software Problems
Software controls printing features. Make sure you
have selected the correct printer driver in your
software. See your software application
documentation for more information.
Symptom:
Status Monitor displays Checking Status
indefinitely. The Printer Menu button is greyed and
not active.
Problem:
Bi-directional communication is not being
achieved through the printer port.
Solution:
Check cable for IEEE 1284. Verify PC is set
for bi-directional printing. Remove any previously-
installed printer software that may cause conflict.
Symptom:
Blank pages appear between printed
pages.
Problem:
Number of lines per page in software is not
equal to number of lines per page of printer.
Solution:
Many software packages assume 66 lines
per page; your printer default is 60. Adjust software
accordingly, or set LINES/Pg in Menu 1 to equal
lines per page in software.