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Palm M500 Getting Started Guide - Page 5

Frequently Asked Questions, Troubleshooting data synchronization problems

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Chapter 4: Frequently Asked Questions 47 I don't see anything on my handheld screen 47 I can't complete a HotSync operation 48 Troubleshooting communication problems 48 Troubleshooting data synchronization problems 49 Contents Page v

Section	Page
Getting Started with Palm™ m500 Series Handhelds	1
Contents	3
Chapter 1	7
Get Started	7
Your Palm m500 series handheld	8
Upgrading from another Palm OS handheld	8
Preparing to use your handheld	9
Connecting the HotSync cradle	9
Charging your handheld	9
Setting up your handheld	10
Installing Palm Desktop software	10
Installing Palm Desktop software on a Windows computer	11
Installing Palm Desktop software on a Macintosh	12
Synchronizing data: Performing the first HotSync operation	13
Each handheld must have a unique name	14
Using Expansion Features	14
Inserting an expansion card	14
Removing an expansion card	15
Using Peripheral Hardware	15
Congratulations!	16
For more information about using your handheld, see the following:	16
For more information about using Palm Desktop Software, see the following:	16
Chapter 2	17
Enter Data	17
Entering data with the onscreen keyboards	17
Entering data with Graffiti writing	18
Graffiti tips	19
Entering data with Note Pad	19
Entering data with Palm Desktop software	20
Entering data using an external keyboard	20
Importing data	20
Chapter 3	21
Get to Work	21
Adjusting the screen	21
Using the backlight	21
Adjusting the contrast	21
Using Address Book	22
Creating an Address Book entry	22
Viewing and changing an Address Book entry	23
Deleting an Address Book entry	23
Using Date Book	24
Creating an event	24
Creating an untimed event	25
Creating a repeating or continuous event	26
Rescheduling an event	26
Changing the Date Book view	27
Deleting an event	28
Using To Do List	29
Creating a To Do List item	29
Changing a To Do List item	30
Marking a To Do List item complete	31
Deleting a To Do List item	31
Using Note Pad	32
Creating a note	32
Deleting a note	32
Transcribing a note	32
Using Memo Pad	33
Reviewing and changing a memo	34
Deleting a memo	34
Using Clock	35
Viewing the time and date	35
Setting an alarm	36
Using Mail	37
Viewing e-mail items	37
Opening an e-mail item	38
Creating e-mail items	38
Replying to an e-mail item	40
Deleting e-mail	40
Purging deleted e-mail	41
Using Preferences and other settings	42
Changing the Applications Launcher display	42
Changing fonts	42
Setting Date and Time preferences	43
To set the date:	43
To set the time:	43
To set the time zone:	44
To set the daylight saving switch:	44
Setting General preferences	44
Changing Formats preferences	45
Beaming information	45
Beaming data	46
Beaming applications	46
Receiving beamed information	47
Beaming your business card	47
Beaming Tips	47
Installing add-on applications	48
Installing applications using a Windows computer	48
Installing applications using a Macintosh	50
Resetting your handheld	51
Performing a soft reset	51
Performing a hard reset	52
Chapter 4	53
Frequently Asked Questions	53
I don’t see anything on my handheld screen	53
I can’t complete a HotSync operation	54
Troubleshooting communication problems	54
Check your connections:	54
Check your handheld settings:	55
Check your Windows computer settings:	55
Check your Macintosh settings:	55
Troubleshooting data synchronization problems	55
Check your desktop configuration:	55
Check the HotSync log:	55
Check your conduit settings on a Windows computer:	56