Palm P121VZW User Guide - Page 163
I hear static or interference, My phone seems to turn off by itself, Hands-free devices
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• Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see Signal strength is weak). I hear static or interference Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see Signal strength is weak). If you're using a hands-free device enabled with Bluetooth® wireless technology, try the following: • Move your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers. • Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, move your phone to the same side of your body as your hands-free device. My phone seems to turn off by itself Your phone has a power-saving feature that's set to turn off the screen if it has been idle for one minute. You can change the auto-shut off interval (see Set the interval for turning the screen off automatically). If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are automatically turned on if they were on before the restart. However, if the phone can't determine if a wireless service was on before the restart, that service does not automatically turn on (see Turn the phone on/off). If the problem persists and you're using third-party applications, see Third-party applications for additional suggestions. Hands-free devices I can't make or receive calls using a Bluetooth® hands-free device Verify all of the following: • The Bluetooth feature is turned on (see Turn the Bluetooth feature on/off). • Your Bluetooth hands-free device is charged and turned on. • You have already formed a partnership between your phone and your hands-free device, and the hands-free device appears in the Devices list (see Connect with a paired device). • Your phone is within range of the hands-free device. Bluetooth range is up to 30 feet (10 meters) in optimum environmental conditions, which include the absence of obstacles, radio interference from nearby electronic equipment, and other factors. • You are away from other devices using the 2.4GHz radio frequency, such as cordless phones and microwaves. If this is impossible, move the phone closer to the hands-free device. • The hands-free device is compatible with your phone. Go to palm.com/ support to see a list of supported devices. I lost the connection between my phone and my Bluetooth headset If your headset isn't working, delete the existing partnership (see Delete a device) and create a new one (see Set up and use a Bluetooth® hands-free device). I hear static or interference when using my hands-free device • Try moving your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers. Chapter 11 : Troubleshooting 163