Palm Treo 650 User Guide - Page 183

Auto Sync is not working If Auto Sync is occurring and you turn your phone off or the connection to your email service provider is disconnected, the Auto Sync fails. I have problems sending email If you are able to receive email messages but cannot send them, try these steps, in turn: • Make sure your ISP or email provider allows you to access email on a wireless phone. Several providers, like Hotmail, do not offer this option at all; other providers require an upgrade to access email on a wireless phone. • Turn on ESMTP. Many services require authenticated access, or ESMTP, to use their SMTP servers. • Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server. I have problems synchronizing messages on my phone with messages on my computer Make sure you have chosen the same settings for the account on both your phone and your computer. For example, if the account is set up on your phone to use the POP protocol, check the HotSync Manager on your computer to make sure that POP is selected as the protocol for that account. Email :: 181