Panasonic CF-30QAP04AM Reference Manual - Page 91

Troubleshooting (Advanced), Shut Down, Display, Standby or Hibernation

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Page 91 highlights

Troubleshooting (Advanced) 91 Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer's usage status ( page 102). Shut Down Cannot shut down or restart Windows. Display Remove USB devices. It may take 1 or 2 minutes to shut down. The screen does not become bright even if pressing Fn+F2. The brightness is set low to avoid malfunction where surrounding temperature is high. Use it in an environment of between 5°C and 35°C. Standby or Hibernation Cannot enter standby or hibernation. Cannot enter standby or hibernation automatically. The computer does not resume. Remove USB devices temporarily. If the problem persists, restart the computer. It may take 1 or 2 minutes to enter standby or hibernation. The computer may not enter standby when the computer is communicating via modem. The computer does not enter standby or hibernation immediately after resuming. Wait approximately one minute. Disconnect peripheral devices. If you connect to a network using wireless LAN function, select the profile and connect to the access point ( page 63). If you do not use wireless LAN function, turn off wireless LAN function ( page 58). Make sure that you are not using any software that regularly accesses the hard disk. If you slide and hold the power switch for four seconds or longer, the power will be turned off forcibly and the computer will not resume. In this case, all unsaved data will be lost. You disconnected the AC adaptor and the battery pack while the computer was in standby mode. If the computer's power supply is disconnected in standby mode, unsaved data will be lost and the computer will not resume. The battery is exhausted. Standby and hibernation consume some power.

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91
Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
•
To check the computer’s usage status (
Î
page 102
).
±
Shut Down
Cannot shut down or restart Windows.
z
Remove USB devices.
z
It may take 1 or 2 minutes to shut down.
±
Display
The screen does not become bright
even if pressing
Fn
+
F2
.
z
The brightness is set low to avoid malfunction where surrounding temperature
is high. Use it in an environment of between 5°C and 35°C.
±
Standby or Hibernation
Cannot enter standby or hibernation.
z
Remove USB devices temporarily. If the problem persists, restart the computer.
z
It may take 1 or 2 minutes to enter standby or hibernation.
z
The computer may not enter standby when the computer is communicating via
modem.
z
The computer does not enter standby or hibernation immediately after resum-
ing. Wait approximately one minute.
Cannot enter standby or hibernation
automatically.
z
Disconnect peripheral devices.
z
If you connect to a network using wireless LAN function, select the profile and
connect to the access point (
Î
page 63
).
z
If you do not use wireless LAN function, turn off wireless LAN function (
Î
page
58
).
z
Make sure that you are not using any software that regularly accesses the hard
disk.
The computer does not resume.
z
If you slide and hold the power switch for four seconds or longer, the power will
be turned off forcibly and the computer will not resume. In this case, all unsaved
data will be lost.
z
You disconnected the AC adaptor and the battery pack while the computer was
in standby mode. If the computer’s power supply is disconnected in standby
mode, unsaved data will be lost and the computer will not resume.
z
The battery is exhausted. Standby and hibernation consume some power.