Panasonic WJ-GXE500 Operating Instructions

Panasonic WJ-GXE500 Manual

Panasonic WJ-GXE500 manual content summary:

  • Panasonic WJ-GXE500 | Operating Instructions - Page 1
    Operating Instructions Network Video Encoder Model No. WJ-GXE500 WJ-GXE500E 10BASE-T/100BASE-TX OPERATE ACT LINK SEDRCRAORRD Network VidWeoJ-EGnXcEo5d0e0r Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model
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    3 About the user manuals 3 Trademarks and registered trademarks 3 Abbreviations 3 Viewer software 4 About the network security 4 Equipped the system log [System log 21 Upgrade the firmware [Upgrade 22 Reset the settings/Reboot the unit [Default reset 23 Viewing Help 24 Displaying the Help
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    Preface About the user manuals There are 2 sets of operating instructions for the WJ-GXE500 (NTSC model), WJ-GXE500E (PAL model) as follows. • Installation Guide: Explains how to install and connect devices. • Operating Instructions (PDF): Explains how to perform the settings and how to operate this
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    the network video encoder WJ-GXE500 or WJ-GXE500E (hereinafter, the unit) or by double clicking "nwcv4setup.exe" on the CD-ROM provided, and then following the on-screen instructions. Important: • The default setting of "Automatic installation of Viewer software" is "On". Follow the instructions on
  • Panasonic WJ-GXE500 | Operating Instructions - Page 5
    IP address designated using the Panasonic Easy IP Setup software local network, configure User authentication", the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password
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    the password for the user "admin". It is recommended to change this pass- word periodically. • When displaying multiple H.264 (or MPEG-4) images on a PC, images may not be displayed depending on the performance of the PC. Note: • When "H.264" is selected for "Video encoding format", H.264 video will
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    (or MPEG-4) image will be displayed. When "On" is selected for "H.264 transmission" (or "MPEG-4 transmission") of "H.264(1)" (or "MPEG-4(1)"), the [H.264] (or [MPEG-4]) button will be displayed. (☞ Pages 34 and 37) [JPEG] button: The letters "JPEG" will turn green and JPEG image will be displayed
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    be displayed only when "Manual" is selected for "Save trigger" on the setup menu. (☞ Page 31) Click this button to manually record images on the SD To check if the camera supports auto track, refer to the operating instructions of the camera. • To activate auto pan, sort, preset position sequence
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    be darker. : The adjusted brightness will return to the default brightness. : Image will be brighter. Note: • When the cursor . Note: • Audio output is available on Ch1 only. • When a user is using the audio transmission func- tion with "Interactive(Half-duplex)" selected, the
  • Panasonic WJ-GXE500 | Operating Instructions - Page 10
    recording stops, this indicator will go off. This indicator will be displayed only when "Manual" is selected for "Save trigger" on the setup menu. (☞ Page 31) : • When operated by a lower access level user, images displayed on the screen may be changed temporarily. This does not affect operation of
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    Panasonic PTZ cameras. • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from the Panasonic multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen. q To display images on a
  • Panasonic WJ-GXE500 | Operating Instructions - Page 12
    page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the memory card] tab and by logging in the unit to access images from the user authentication window. Step 3 Click the [Start] button to start recording images on
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    Video Motion Detection". Command alarm: When a Panasonic alarm protocol is received from the connected device via a network Video loss: When the loss of video input signals is detected due to coaxial cable disconnections or camera troubles "Alarm input" or "Manual" is selected for "Save trigger", an
  • Panasonic WJ-GXE500 | Operating Instructions - Page 14
    ] tab of the "Server" page (☞ pages 48 and 52). • Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol notification) This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When "On" is selected for
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    Important: • When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server. • tab of the "Alarm" page. (☞ Page 45) Note: • Depending on the network traffic, the number of the transmitted images may not reach the set number of
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    can be obtained from the [SD memory card] tab of the "Basic" page. (☞ Page 31) To use the SD memory recording function featured in Panasonic's network disk recorder, select "Off" for "FTP periodic image transmission" (☞ page 56) and "FTP error" for "Save trigger" (☞ page 31). We make no guarantee
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    can operate the log list window. Other users cannot access the log list window. Note: • When "Not use" is selected for "SD memory card", the error log list of manual saving and the FTP periodic image transmission function will not be displayed. Step 2 Click the [List] button. → The log list will
  • Panasonic WJ-GXE500 | Operating Instructions - Page 18
    time and date will be filed as a log. Manual log: Time and date when recording of images onto the Alarm by camera site alarm LOSS: Alarm at a video loss occurrence [SD memory card] Available capacity and power of the unit is turned off in the pro- cess of the deletion, some images may remain
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    Playback of images on the SD memory card When clicking a time and date listed on the log list window, the "Live" page will turn to the "Playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. Important: • Refresh
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    . In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC. [Browse] button When successfully logged in after the user authentication process, a folder on the SD memory card in which images are saved will be displayed. 20
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    Maintenance of the unit [Maintenance] Check the system log [System log] It is possible to check the system log on the [System log] tab of the "Maintenance" page on the setup menu. Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting "Use" for
  • Panasonic WJ-GXE500 | Operating Instructions - Page 22
    not reset the settings to the default after the upgrade." is selected, the confirmation window will not be displayed. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter] Information of each item will
  • Panasonic WJ-GXE500 | Operating Instructions - Page 23
    initialization. Note: • The following network settings will not be reset. On/Off for DHCP, IP address, subnet mask, default gateway, HTTP port, line speed, memory card error LED lights up. • The notification function allows users to provide the notification of the error to the specified mail
  • Panasonic WJ-GXE500 | Operating Instructions - Page 24
    Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen Step 1 Click the [Setup] button. → The setup screen is displayed. Step 2 Click "Help >>". → The "Help" screen is displayed. Note: • As for the "Help"
  • Panasonic WJ-GXE500 | Operating Instructions - Page 25
    5) Step 2 Click the [Setup] button on the "Live" page. → The window with the user name and password entry fields will be displayed. Step 3 Click the [OK] button after entering the user name and the password. → The setup menu will be displayed. Refer to page 28 for further information about
  • Panasonic WJ-GXE500 | Operating Instructions - Page 26
    How to operate the setup menu Important: • When there are two or more [Set] and [Execute] but- tons on the page, click the respective button to the edited setting item. A A-1 Menu buttons Setup page When completing the setting items in field A, click the [Set] button (A-1)
  • Panasonic WJ-GXE500 | Operating Instructions - Page 27
    ] button e [Basic] button r [Image/Audio] button t [Multi-screen] button y [Alarm] button u [Advanced func.] button i [User mng.] button o [Server] button !0 [Network] button !1 [Schedule] button !2 [Maintenance] button !4 Status display area !3 Help >> !5 Setup page q [Setup] button Display
  • Panasonic WJ-GXE500 | Operating Instructions - Page 28
    Manual log" list and "FTP trans. error log" list. [JPEG/H.264] tab will be displayed when "H.264" is selected for "Video encoding Refer to the operating instructions of camera for further information video motion detection areas. Configure the settings relating to the alarm mail and Panasonic alarm
  • Panasonic WJ-GXE500 | Operating Instructions - Page 29
    the network settings. Contact the net- work administrator or your Internet service provider. • IP address • Subnet mask • Default gateway and access permission. Displays the system log. 21 Upgrade the firmware. The current firmware of this unit can 22 be checked and upgraded to the
  • Panasonic WJ-GXE500 | Operating Instructions - Page 30
    Alarm status update mode *4 *5 Alarm status reception port *6 Automatic installation of viewer software *7 *8 Setting values (Underlined: default) (Default: WJ-GXE500) (Default: WJ-GXE500 Ch1) (Default: WJ-GXE500 Ch2) (Default: WJ-GXE500 Ch3) (Default: WJ-GXE500 Ch4) 2010/01/01 00:00:00 - 2035/12
  • Panasonic WJ-GXE500 | Operating Instructions - Page 31
    the "Live" page. *5 • Depending on the network environment, notification may not be provided in real Alarm input/Manual Ch1/Ch2/Ch3/Ch4 Overwrite *5 On/Off File name *6 (Default: None ( changed between "Use" and "Not use" while another user is during operation, the operation will be canceled. •
  • Panasonic WJ-GXE500 | Operating Instructions - Page 32
    default directory is automatically created in the SD memory card. • Recommended SDHC/SD memory card Manufactured by Panasonic network. *2 • Notification/recording may also not be performed correctly as configured when multiple users input: Will be overwritten. Manual: Can be determined by
  • Panasonic WJ-GXE500 | Operating Instructions - Page 33
    for how to operate. Setup items Alarm Manual FTP error Save logs Name of the Default setting: C:\nwcam) On/Off (Default setting: C:\nwcam) On/Off (Default setting: C:\nwcam) Important: *1 • When "Name w/o time&date" is selected for "File name" on the [FTP img. trans.] tab on the "Network
  • Panasonic WJ-GXE500 | Operating Instructions - Page 34
    5fps */8.3fps */12.5fps */25fps * QVGA/VGA Image quality Video encoding format H.264(1) H.264 transmission *4 *5 *6 Internet mode (over HTTP) *7 *8 5s Unicast port (AUTO)/Unicast port (MANUAL)/Multicast 1 024 - 50 000 (Default: 32 004) 1 024 - 50 000 (Default: 33 004) Available IPv4 address: 224
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    Unicast port1(Image) *21 Multicast address Multicast port *21 H.264(2) Multicast TTL/HOPLimit *23 *24 H.264 transmission *4 *5 *6 Internet mode (over HTTP) *7 port (AUTO)/Unicast port (MANUAL)/Multicast 1 024 - 50 000 (Default: 32 014) 1 024 - 50 000 (Default: 33 014) Available IPv4 address
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    254 (Default: 16) Important: *23 • When two or more network interface cards are installed on the PC in use, the network interface card(s) not used for receiving images should be invalidated when displaying images using the multicast port. *24 • When transmitting an H.264 image via a network, the
  • Panasonic WJ-GXE500 | Operating Instructions - Page 37
    "H.264(1)", the setting values selected for "H.264(1)" will be applied. [JPEG/MPEG-4] tab Refer to page 28 for general information about this tab. Setup items Image capture mode *1 *2 Ch selection *1 JPEG Ch1 - Refresh interval (JPEG)* *3 Ch4 Image capture size Image quality Video encoding
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    25 Refresh interval *19 *25 Transmission type *20 Setting values (Underlined: default) 1 024 - 50 000 (Default: 32 004) 1 024 - 50 000 (Default: 33 004) Available IPv4 address: 224.0.0.0 - 239.255.255.255 0.2s/0.33s/0.5s/1s/2s/3s/4s/5s Unicast port (AUTO)/Unicast port (MANUAL)/Multicast 38
  • Panasonic WJ-GXE500 | Operating Instructions - Page 39
    Ch3] 239.192.0.25 [Ch4] 239.192.0.27) 1 024 - 50 000 (Default: [Ch2] 37006 [Ch3] 37008 [Ch4] 37010) 1 - 254 (Default: 16) Important: *23 • When two or more network interface cards are installed on the PC in use, the network interface card(s) not used for receiving images should be invalidated when
  • Panasonic WJ-GXE500 | Operating Instructions - Page 40
    Network" page. For this reason, the bit rate may be lower than the value when any value with an asterisk (*) on the right is selected. *17 • When "Unlimited *" is selected for either "MPEG-4(1)" or "MPEG-4(2)", the maximum concurrent access number is 1 user : default): 1/2/3/4 On/Off Set
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    the SPECIAL SETUP menu to reset to the default setting. Refer to the operating instructions of each camera for further information about users *1 • Images and audio will not be synchronized. Therefore, images and audio may not always match. *2 • Audio may be interrupted depending on the network
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    users network MANUAL)" is selected for "Transmission type". When "Off" is selected for "H.264 Default: [Ch1] 01 [Ch2] 02 [Ch3] 03 [Ch4] 04) Important: *1 • When "Ch1" is selected for "Video sync", the unit is synchronized with the video signal that is input to Ch1. Synchronize other video
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    for the connected camera. When a camera not supporting the VD2 synchronization method is connected, select It is possible to compensate for the video signal transmission loss from the camera. *7 -485 protocols (for example, cameras manufactured by Panasonic and those manufactured by Pelco, Inc.) in
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    C Cam. 9 - Cam. 12 Group D Cam. 13 - Cam. 16 IP address *1 *2 Ch No. *3 Camera title *4 IP address *1 *2 Ch No. *3 Camera title *4 IP address *1 *2 Ch No. *3 Camera title *4 IP address *1 *2 Ch No. *3 Camera title *4 Setting values (Underlined: default) (Default: None (blank)) −/Ch1/Ch2/Ch3/Ch4
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    Command alarm *1 Originating port number *3 Camera site alarm Ch1 - Ch4 Video loss Ch1 - Ch4 Alarm image FTP transmission *4 *5 *6 Directory /Ch2/Ch3/Ch4 On/Off 1 - 65 535 (Default: 8 181) On/Off On/Off On/Off (Default: None (blank)) (Default: None (blank)) NTSC Model: 0.1fps/0.2fps/0.33fps
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    network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. *1 • "Alarm input", "Alarm output" and "Command alarm" are activated for the selected channel. *2 • Refer to the installation guide type" on the [JPEG/H.264] (☞ page 34) (or
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    Panasonic network disk recorders (WJ-ND400 series). Refer to the operating instructions of the connected devices for further information about the functions and settings. *2 • W hile a camera is during operation such as panning - ly. Step1 Set the video motion detection area by dragging the
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    address Mail subject Mail body *3 Panasonic alarm protocol *4 Destination port *5 Retry times Address1 - 3 Alarm *7 Diag. *8 Destination IP address Setting values (Underlined: default) On/Off On/Off On/Off (Default: None (blank)) (Default: None (blank)) (Default: None (blank)) On/Off
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    User name Password Setting values (Underlined: default) On/Off 1s/2s (Default: None (blank)) 1 - 65535 (Default: None (blank)) (Default: None (blank)) (Default: None (blank)) (Default Underlined: default) On/Off Important: • When "Multicast" is selected for "Transmission type" on the [JPEG/H.264]
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    User auth. *1 User name Password *2 Retype password Access level *3 User check *4 Setting values (Underlined: default) On/Off (Default: None (blank)) (Default: None (blank)) (Default with the access level "2. Camera control". *2 • When the IP address already in use is entered and the [Set] button
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    IP address(1) - (4) Stream type Refresh interval* *2 *3 Image capture size *3 Setting values (Underlined: default) On/Off (Default: None (blank)) JPEG H.264/MPEG-4(1) H.264 stream", number of users who can access the unit may be limited. *2 • When "On" is selected for "H.264 transmission" (or "
  • Panasonic WJ-GXE500 | Operating Instructions - Page 52
    network administrator. [FTP] tab Refer to page 29 for general information about this tab. Setup items FTP server address *1 User name Password Control port *2 FTP mode Setting values (Underlined: default) (Default: None (blank)) (Default: None (blank)) (Default: None (blank)) 1 - 65535 (Default
  • Panasonic WJ-GXE500 | Operating Instructions - Page 53
    (Underlined: default) Manual/Synchronization with NTP server (Default: None (blank)) 1 - 65535 (Default: 123) 1h - 24h (Default: (GMT) it is necessary to configure the DNS settings on the [Network] tab of the "Network" page. (☞ Page 54) *1 • When "Manual" is selected, the time set on the [Basic]
  • Panasonic WJ-GXE500 | Operating Instructions - Page 54
    ] tab Refer to page 29 for general information about this tab. Setup items IPv4 network DHCP *1 IP address(IPv4) *2 Subnet mask Default gateway *3 IPv6 network Manual IP address(IPv6) *4 Common DNS *5 *6 Primary server address *7 Secondary server address *7 HTTP port *8 Line speed
  • Panasonic WJ-GXE500 | Operating Instructions - Page 55
    ACT LINK SEDRCRAORRD Network VidWeoJ-EGnXcEo5d0e0r [DDNS] tab Refer to page 29 for general information about this tab. Setup items DDNS Host name User name Password Access interval Setting values (Underlined: default) On/Off (Default: None (blank)) (Default: None (blank)) (Default: None (blank
  • Panasonic WJ-GXE500 | Operating Instructions - Page 56
    ) (Default: 00) 00 - 59 (minute) (Default: 00) 00 - 23 (hour) (Default: 00) 00 - 59 (minute) (Default: 00) Important: *1 • When "Alarm input" or "Manual" is transmission is unavailable. *3 • Depending on the network line speed or the network traffic, images may not be transmitted at the exact
  • Panasonic WJ-GXE500 | Operating Instructions - Page 57
    (minute) (Default: 00) *1 • A larm permission: Alarm input (terminal alarm 1, 2 and 3) will be received during the period of the schedule. *2 • V MD permission: The video motion detection (VMD) function will be active during the period of the schedule. *3 • A ccess permission: Users whose access
  • Panasonic WJ-GXE500 | Operating Instructions - Page 58
    the server is configured correctly. • The POP3 server may be down. Ask the network administrator. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. • The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured
  • Panasonic WJ-GXE500 | Operating Instructions - Page 59
    . • The DDNS server may be down. Ask the network administrator. • Entered user name or password may be incorrect. Check if the DDNS settings are configured correctly. • IP address update error occurred in the DDNS server. Ask the network administrator. • An error occurred in the DDNS function
  • Panasonic WJ-GXE500 | Operating Instructions - Page 60
    even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages • Is the LAN cable (category 5 or better) firmly connected to the network connector of the unit? Installation Guide • Is the link LED lit? When it is not lit
  • Panasonic WJ-GXE500 | Operating Instructions - Page 61
    the "Network" page. • Is the entered password correct? Restart the web browser and enter the password 50 again. • Access to the SD memory card may be failed. Restart the browser and retry to obtain images. - • Is the viewer software installed on the PC? Install the viewer software on
  • Panasonic WJ-GXE500 | Operating Instructions - Page 62
    "Settings" window. • Depending on the version of your browser, there might be difficulties refreshing the picture, etc. Installation Guide • Depending on the traffic of the network or the concen- tration of access to the unit, there might be difficulties displaying the camera picture. Request
  • Panasonic WJ-GXE500 | Operating Instructions - Page 63
    PC? Confirm that the viewer software "Network Camera View 4" is installed. • Is the viewer software installed on the PC? Confirm that the viewer software "Network Camera View 4" is installed. • Is "Real time" selected for "Alarm status update mode"? Installation Guide 4 4 30 • Press the [F5
  • Panasonic WJ-GXE500 | Operating Instructions - Page 64
    the "Basic" page? 30 Select "On" for "SD memory card error LED". • When "Network Camera View 4" is deleted from a PC on which both the viewer software "Network Camera View 3" and "Network Camera View 4" are installed, H.264 (or MPEG-4) images may not be displayed. 4 In this case, delete
  • Panasonic WJ-GXE500 | Operating Instructions - Page 65
    driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. The following are descriptions for when Windows XP is installed on the PC in use. (1) Right-click on the desktop and select "Properties" from the
  • Panasonic WJ-GXE500 | Operating Instructions - Page 66
    Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. might require the following ActiveX control 'nwcv4setup.exe' from 'Panasonic System Networks Co., Ltd.'. Click here to install..." "Pop-up blocked. To see this pop-up or
  • Panasonic WJ-GXE500 | Operating Instructions - Page 67
    in your locality are transmitted. • Such a phenomenon occurs when the video fre- quency of a camera and that of the unit are not fully synchronized. When using cameras supporting the VD2 syn- chronization: Select "Int" for "Video sync", and then select "On" for "VD2". 42 When using
  • Panasonic WJ-GXE500 | Operating Instructions - Page 68
    fine) 160 000 pics 80 000 pics 40 000 pics 20 000 pics 10 000 pics 5 000 pics 2 500 pics 1 250 pics Capacity of SD/ SDHC memory card 32 GB 16 GB 8 GB 4 GB 2 GB 208 000 pics 104 000 pics 52 000 pics 26 000 pics 13 000 pics 6 500 pics 3 250 pics 6 576 000 pics 288 000 pics 144 000 pics 72 000 pics 36
  • Panasonic WJ-GXE500 | Operating Instructions - Page 69
    How the logs and images are saved depending on the settings for "Alarm" [Log] tab [SD memory card] tab Alarm: Save logs SD memory card Save trigger Alarm input Use On Other than "Alarm input" Not use - Alarm input Use Off Other than "Alarm input" Not use - Logs and associated images Logs:
  • Panasonic WJ-GXE500 | Operating Instructions - Page 70
    : Save logs On Off [SD memory card] tab SD memory Save trigger Overwrite card On Manual Use Off Not use Other than "Manual" - - - On Manual Use Off Not use Other than "Manual" - - - Logs and associated images Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed
  • Panasonic WJ-GXE500 | Operating Instructions - Page 71
    How the logs and images are saved depending on the settings for "FTP error" [Log] tab FTP error: Save logs On Off [SD memory card] tab SD memory card Save trigger Use Not use Use Not use FTP error Other than "FTP error" - FTP error Other than "FTP error" - Logs and associated images Logs: Up
  • Panasonic WJ-GXE500 | Operating Instructions - Page 72
    .jpg) LOCAL 00000000 10010112.01 10010112.02 File name01.01 Image saved manually (Ex.img_011001010123000001.jpg) PULL ← Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder LOG ← Destination where log files are to be saved 72
  • Panasonic WJ-GXE500 | Operating Instructions - Page 73
    For U.S. and Canadian fields: Panasonic System Networks Company of America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga
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Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Operating Instructions
Network Video Encoder
Model No.
WJ-GXE500
WJ-GXE500E
ACT
10BASE-T/100BASE-TX
OPERATE
LINK
SD CARD
ERROR
Network Video Encoder
WJ-GXE500