Panasonic WJ-GXE500 Operating Instructions - Page 58
About the displayed system log
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About the displayed system log Refer to page 21 for how to check the system log. Error indications relating to SMTP Category POP3 server error Indication Authentication error. Failed to find the POP3 server. SMTP server error Authentication error. Failed to resolve the mail server address from DNS. Failed to find the SMTP server. Internal error Undefined error. Description • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The POP3 server may be down. Ask the network administrator. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. • The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured correctly. • The DNS server may be down. Ask the network administrator. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The SMTP server may be down. Ask the network administrator. • An error occurred in the mail function. Check if the mail settings are configured correctly. Error indications relating to FTP Category FTP server error Indication Failed to resolve the FTP server address from DNS. Failed to find the FTP server. Connection error Internal error File transfer error. Passive mode error. Log out failed. Failed to change the directory. User name or password isn't correct. Undefined error. Description • The FTP server may be down. Ask the network administrator. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The FTP server settings may be incorrect. Check if the FTP settings are configured correctly. • The settings relating to the indicated item may be incorrect. Check if the FTP settings are configured correctly. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. 58