Panasonic WJ-GXE500 Operating Instructions - Page 64

menu bar of Internet Explorer. The Internet, View 3 and Network Camera View 4 are installed

Page 64 highlights

Symptom Images are not displayed or not refreshed smoothly. SDHC/SD memory card error indicator does not light. H.264 (or MPEG-4) images are not displayed. Cause/solution Reference pages • Delete temporary internet files as follows. (1) Select "Internet Options..." under "Tools" on the menu bar of Internet Explorer. The "Internet Options" window will be displayed. - (2) Click the [Delete Files...] button in the "Temporary Internet files" section on the [General] tab. • The firewall function of the anti-virus software may be filtering the port of the unit. Exclude the port number of the unit from the list of the - port numbers to be filtered by the anti-virus software. • Is "Off" selected for "SD memory card error LED" on the "Basic" page? 30 Select "On" for "SD memory card error LED". • When "Network Camera View 4" is deleted from a PC on which both the viewer software "Network Camera View 3" and "Network Camera View 4" are installed, H.264 (or MPEG-4) images may not be displayed. 4 In this case, delete "Network Camera View 3" from the PC and then install "Network Camera View 4". 64

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64
• When "Network Camera View 4" is deleted from a PC
on which both the viewer software "Network Camera
View 3" and "Network Camera View 4" are installed,
H.264 (or MPEG-4) images may not be displayed.
In this case, delete "Network Camera View 3" from
the PC and then install "Network Camera View 4".
Reference
pages
Cause/solution
Symptom
• Delete temporary internet files as follows.
(1) Select "Internet Options…" under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
(2) Click the [Delete Files…] button in the "Temporary
Internet files" section on the [General] tab.
• The firewall function of the anti-virus software may be
filtering the port of the unit.
Exclude the port number of the unit from the list of the
port numbers to be filtered by the anti-virus software.
• Is "Off" selected for "SD memory card error LED" on
the "Basic" page?
Select "On" for "SD memory card error LED".
Images are not displayed or
not refreshed smoothly.
SDHC/SD memory card
error indicator does not
light.
30
H.264 (or MPEG-4) images
are not displayed.
4