Panasonic WJ-GXE500 Operating Instructions - Page 61
Don't Use Proxy For These Addresses box., Reference, s, Cause/solution, Symptom - viewer software
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Symptom Cannot access from the web browser. Cannot obtain images on the SD memory card. No image is displayed. Cause/solution Reference pages • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? Are the IP addresses of the unit and the PC set in a common subnet? Or is "Use Proxy Server" for the set- tings of the web browser checked? - When accessing the unit in the same subnet, it is rec- ommended to enter the address of the unit in the "Don't Use Proxy For These Addresses" box. Is the IP address of the default gateway set for the unit correct? • Is "Allow" selected for "FTP access to unit" on the [Network] tab of "Network" page? It is necessary in advance to select "Allow" for "FTP 54 access to unit" on the [Network] tab of the "Network" page. • Is the entered password correct? Restart the web browser and enter the password 50 again. • Access to the SD memory card may be failed. Restart the browser and retry to obtain images. - • Is the viewer software installed on the PC? Install the viewer software on a PC. 4 • Is the version of DirectX 9.0c or later? Check the version of DirectX as follows. (1) Select "Run..." from the start menu of Windows. (2) Enter "dxdiag" in the displayed dialog box and - click the [OK] button. If the version of DirectX is older than 9.0c, upgrade it. 61